Job Overview:
We are seeking a skilled and experienced Coffee shop supervisor to oversee the daily operations of our bustling cafe. As the Supervisor, you will be responsible for ensuring exceptional customer service, maintaining high food quality standards, and making high standard coffees, all at a fast pace.
Duties:
1. Oversee all aspects of cafe operations, including food production, food safety, and customer service.
2. Aid in managing and supervising a team and all social media input.
3. Help with employee schedules to ensure adequate coverage during peak hours.
4. Train new employees on proper food preparation techniques, customer service protocols, and health and safety regulations.
5. Monitor inventory levels and place orders for necessary supplies.
6. Collaborate with the team to develop new menu items and specials.
7. Ensure compliance with all local health codes and regulations.
8. Handle customer inquiries, complaints, and feedback in a professional manner.
9. Maintain a clean and organized cafe environment.
Skills:
1. Previous experience with Barista coffee machines is essential.
2. Culinary knowledge and understanding of kitchen operations.
3. Excellent leadership skills with the ability to motivate and inspire a team.
4. Exceptional customer service skills with a focus on creating a positive dining experience.
5. Knowledge of food safety protocols and regulations.
6. Ability to multitask in a fast-paced environment while maintaining attention to detail.
7. Strong organizational and time management skills.
8. Excellent communication skills, both verbal and written.
If you are passionate about hospitality, have a love for food, and thrive in a fast-paced environment, we invite you to apply for the position of Coffee shop supervisor. This is very much a hands-on position.
Job Type: Full-time
Pay: £12.50 per hour
Expected hours: 37 – 40 per week
Additional pay:
* Bonus scheme
* Tips
Benefits:
* Discounted or free food
* Employee discount
* Free parking
Schedule:
* Day shift
* Weekend availability
Experience:
* Hospitality: 2 years (preferred)
* Barista: 2 years (preferred)
* Supervising: 2 years (preferred)
* Kitchen: 1 year (preferred)
Work Location: In person
Application deadline: 20/04/2024
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