Job summary An exciting opportunity has arisen for a full time, Patient Advisor at our long established purpose built GP Practice. You'll be part of an amazing team of colleagues. Main duties of the job The main purpose of the post is to provide assistance to the Administrators, GPs and Nursing Team to ensure the smooth running of the Practice. About us Whitworth Medical Centre is a long established, forward thinking and dynamic GP Practice currently serving around 7,000 patients. Based in the centre of Whitworth, our purpose-built premises contain a variety of primary care services to meet the needsof the local population. We are proud to be a teaching Practice for Medical Students,Health Care Assistants and Physician Associates and are committed to the continueddevelopment of our team. Date posted 29 January 2025 Pay scheme Other Salary £12 an hour £23,400 per annum NHS Pension Contract Permanent Working pattern Full-time Reference number B0230-WMC-25-01 Job locations The Medical Centre Market Street Whitworth Rochdale Lancashire OL12 8QS Job description Job responsibilities This non-exclusive list of duties and responsibilities, which follows, represents the broad range of tasks, which may be required to be undertaken either routinely or periodically. Provide a quality reception service, providing an overview of all reception tasks. Assist with service provision monitoring. Process clinical referrals and general letters from the Clinicians to the appropriateServices. Process Patient registrations. Process repeat prescription requests. Check stock levels in consultation rooms (prescriptions, samples, bottles, letters etc.) Assist with requests for information relating to Patients (medical reports, copy of medical records, general Patient reports) Take and distribute minutes of meetings when required. Chase up hospital departments to gain relevant information required by the Patient or Clinician Check all scanned documents are in the correct patients record. General office duties. Chaperoning. Job description Job responsibilities This non-exclusive list of duties and responsibilities, which follows, represents the broad range of tasks, which may be required to be undertaken either routinely or periodically. Provide a quality reception service, providing an overview of all reception tasks. Assist with service provision monitoring. Process clinical referrals and general letters from the Clinicians to the appropriateServices. Process Patient registrations. Process repeat prescription requests. Check stock levels in consultation rooms (prescriptions, samples, bottles, letters etc.) Assist with requests for information relating to Patients (medical reports, copy of medical records, general Patient reports) Take and distribute minutes of meetings when required. Chase up hospital departments to gain relevant information required by the Patient or Clinician Check all scanned documents are in the correct patients record. General office duties. Chaperoning. Person Specification Experience Essential Detailed knowledge of administration. Office systems and procedures. Computer literate with a working knowledge of Microsoft Office packages and EMIS. Understanding of confidentiality regulations and protocols. Desirable Experience in minute taking and accurate recording of meetings. Qualifications Essential Good standard of education with at least 5 C/GCSES or equivalent Skills Essential Excellent oral and written communication skills. Good presentational skills. Organised approach. Multi-tasking. Computer literate. Effective interpersonal and influencing skills. Personal Qualities Essential Strong commitment to excellent service provision. Ability to prioritise work. Adaptable to situations. Good communication and interpersonal skills. Honesty and integrity. Commitment to team working. Commitment to the principles of equality and diversity. Self-motivated, pro-active and innovative. Commitment to learning and personal development. Person Specification Experience Essential Detailed knowledge of administration. Office systems and procedures. Computer literate with a working knowledge of Microsoft Office packages and EMIS. Understanding of confidentiality regulations and protocols. Desirable Experience in minute taking and accurate recording of meetings. Qualifications Essential Good standard of education with at least 5 C/GCSES or equivalent Skills Essential Excellent oral and written communication skills. Good presentational skills. Organised approach. Multi-tasking. Computer literate. Effective interpersonal and influencing skills. Personal Qualities Essential Strong commitment to excellent service provision. Ability to prioritise work. Adaptable to situations. Good communication and interpersonal skills. Honesty and integrity. Commitment to team working. Commitment to the principles of equality and diversity. Self-motivated, pro-active and innovative. Commitment to learning and personal development. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name BARDOC Address The Medical Centre Market Street Whitworth Rochdale Lancashire OL12 8QS Employer's website http://bardoc.co.uk/ (Opens in a new tab)