Job Title: Billing Administrator Location: Redhill Reports To: Operations Manager 12 MONTH FIXED TERM CONTRACT Main Functions: Support and manage billing processes. Coordinate meter reading collection and resolve issues with Wholesalers. Process tariff updates and charges using HiAffinity. Assist with onboarding and payment collection. Main Duties: Transfer meter readings to HiAffinity. Liaise with contractors and customers for meter readings. Report and resolve meter reading issues. Manage meter reading exceptions. Resolve issues with Wholesalers' apparatus and market data. Process pre-billing reports and market notifications. Handle market transactions for new connections and gap sites. Amend customer accounts for accurate billing. Provide support for billing operations. Suggest improvements and test new processes.