We are now have the opportunity for a Dutch-speaking Credit Controller to join our team based from our EMEA Head Office in Chadderton. This is a permanent, full-time role and has a hybrid working pattern with 3 days in the office and two from home.
In this role you will cover all aspects of Credit Control with a strong focus on the management of our outstanding debtors. As this role is managing customers based in the Netherlands, you will need to be a fluent Dutch speaker.
JOB DUTIES:
* Achieve monthly collection targets
* Managing and controlling the Accounts Receivables in line with the debt collection procedure
* Communicate with Customers via telephone and e-mail regarding outstanding debtors, credit limit & payment terms
* Identify high-risk accounts and take appropriate action
* Credit reviews/approvals of credit terms & limits per policy and in line with SEA (schedule of executive authority)
* Review all held orders promptly and release them when appropriate within a timely manner
* Timely escalate collection issues and find mitigation
* Assist with the timely resolution of unapplied cash receipts
* Customer Accounts maintained in cooperation with the Customer Master Team
* Provide the business with Accounts Receivables information and initiate meetings to determine a plan of approach
* Build and maintain good working relationships with both internal and external Customers
* Resolve disputes/delays/other issues by cross-functional coordination
* Build relationships with relevant business partners to ensure smooth cooperation between C2C and the business
YOU MUST HAVE:
* Ability to speak and work in the Dutch language
* Basic knowledge of customer service
* Computer skills
* Results-oriented
* Problem-solving skills
* Experience with analysis
* Experience working for a large multinational environment is preferable
* Strong technical and analytical skills
WE VALUE:
* Experience and knowledge of SAP & Excel
* Previous experience in a credit controller role is a great plus
* Fluency in English
* Excellent oral and written communication skills
* Attention to detail
* Ability to deal tactfully, professionally, and ethically with both internal & external customers
* Process-orientated with excellent problem-solving skills
WHAT IS IN IT FOR YOU:
* Competitive salary
* Hybrid working environment (3 days in the office and 2 from home)
* Full access to 21,000 courses through LinkedIn Learning to continue to up-skill and invest in your ADI career
* On-site gym
* Opportunity to progress within a global business
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