We are looking for an Import Operator for our client based in Manchester. This role involves managing the full journey for the transportation of goods.This role requires someone with previous experience in imports, ideally from a logistics business. This is a fast paced role so we are looking for someone who is organised, proactive and great at building relationships.The company is friendly, successful and offers an energetic and positive work environment. There are also progression opportunities available for the right person, this is a growing branch and they are exceeding targets.Main duties to include; Manage shipments for a wide range of customers, building relationships and ensuring repeat business Build relationships with carriers and obtain the best prices Ensure all shipments have the correct documentation and customs entries Keep customers informed of any changes to delivery dates or issues Monitor shipments to ensure safe arrival Deliver exceptional customer service to ensure repeat business We are looking for: Experience in an imports role, ideally for a broker or freight forwarder Experience in sea, air or road freight A problem solver, someone who keeps calm under pressure and finds solutions Excellent attention to detail Strong relationship building and customer service skills In return you can expect: Salary up to £30k Bonus based on branch performance 21 days holiday bank holidays (rises with service) Hours 9am-5.30pm Monday to Friday Free parking on site Progression opportunities Training and development If you are interested in this role, apply today