Job summary Full time and Part time positions available Our All Age Continuing Care Team (AACC) puts people at the heart of what we do. Were passionate and dedicated to getting people the right care, in the right place, at the right time and by the right person. We work openly and transparently with our partners and our providers to deliver an integrated, innovative and valuable service. We recognise our staff are our services greatest resource and we look to develop meaningful, exciting, and rewarding opportunities for them. We want AACC to be a place for teams and individuals to grow and develop in their career. We have some exciting opportunities for enthusiastic and experienced registered adult nurses from multiple disciplines including Learning Disabilities, Mental Health and General Nursing and Allied Health Professionals (AHP) who are keen to work within AACC. Is this you? Why not join our dynamic team and help deliver our vision for AACC across Mid and South Essex. Main duties of the job The Mid and South Essex AACC teams aim is to ensure that individuals and their families encounter improved experiences, transparency, and consistency across all forms of continuing care, with a smooth transition between services and resource provision. It is essential to us that all people being assessed receive an equal and comparable, good quality, consistent, high standard; person-centred experience no matter who they are or where they are or when the assessment takes place. Your role as a Nurse / Allied Health Professional (AHP) Clinical Assessor within the adult division of Continuing Care will be key to ensuring that we are able to implement our above aim in a high-quality way. As a Nurse/AHP Clinical assessor, you will work under the guidance and support of the senior clinical team leads to implement the NHS Continuing Healthcare framework for those 18 years of age across Mid and South Essex. You will promote best practice, provide professional advice to providers, promote good relationships and be able to liaise with colleagues from other disciplines both internally and externally to the Integrated Care Board. The ideal candidate will have excellent communication and assessment skills. They will be able to work proactively to problem solve and prioritise their workload. Successful candidates will need to have a flexible attitude and be a keen team player who enjoys working within an energetic fast-paced environment. About us Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications regardless of peoples age, disability, sex, gender, identity and gender expression, sexual orientation, race or ethnicity, religion or belief. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability. We would also encourage applicants to raise any personal circumstances they would like us to be aware of so that we can consider possible adjustments. Unfortunately, the organisation does not have a Sponsorship licence. Date posted 07 November 2024 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year Plus, fringe London Allowance Contract Permanent Working pattern Full-time, Part-time Reference number D9708-MSE419 Job locations Phoenix House Christopher Martin Road Basildon Essex SS14 3HG Job description Job responsibilities ROLE PURPOSE / SUMMARY The role of the Mid and South Essex Integrated Care Board (MSE ICB) is to join up health and care services, improve peoples health and wellbeing and reduce health inequalities for our 1.2m population through our wider system and four Alliances. MSE ICB are committed to place clinical and professional leadership and the voice of our residents at the heart of realising all its ambitions. This role sits within the Nursing and Quality Directorate and supports the clinical and operational lead role in the All Age Continuing Care (AACC) service, which incorporates the adult Continuing Healthcare (CHC) and Children, Young Peoples Continuing Care (CYPCC) teams and the Neuro Navigation team. This role sits within the Nursing and Quality Directorate and is the clinical and operational lead role in the All Age Continuing Care (AACC) service, which incorporates the adult Continuing Healthcare (CHC) and Children, Young Peoples Continuing Care (CYPCC) teams and the Neuro Navigation team. The AACC service delivers the statutory duties of the MSE ICB to assess and provide services that meet the identified needs of those found eligible for NHS Continuing Healthcare funding. The service delivers that duty through the implementation of the National Framework for Continuing Healthcare and NHS Funded Nursing Care (2018) and the National Framework for Children and Young Peoples Continuing Care (2016), working in accordance with the MSE ICB AACC Operational Policy. This Clinical Support Officer role will deliver a high-quality standard of clinical assessment, review and management of AACC cases, working collaboratively with key partners to achieve best outcomes. The post holder will work with the Clinical Support Manager to ensure that they deliver the highest quality and most appropriate services to patients and drive continuous service improvement. COMPETENCY BASED KEY DELIVERABLES Dependent on allocated caseload, the role may include: To provide advice and guidance to support both health and social care staff who are involved with patient assessment, care provision and care and support planning. To provide assessment, care and support planning, ongoing case management and review for all patients eligible for NHS continuing care funding. To assess retrospective claims for CHC eligibility. To support panels, appeals and local resolution processes as clinical representative. To ensure the agreed care and support package continues to meet the individuals assessed health and associated care/support needs and their agreed outcomes. Management of a small number of staff Contribute to the delivery of one or more strategic plans, enabling key milestones to be delivered and raising any issues associated with the delivery of plans and workstreams. To have awareness of budget/s, contributing to budget setting and working knowledge of financial processes. Responsible for decisions made during the course of their duties, seeking guidance and escalating issues where appropriate. Job description Job responsibilities ROLE PURPOSE / SUMMARY The role of the Mid and South Essex Integrated Care Board (MSE ICB) is to join up health and care services, improve peoples health and wellbeing and reduce health inequalities for our 1.2m population through our wider system and four Alliances. MSE ICB are committed to place clinical and professional leadership and the voice of our residents at the heart of realising all its ambitions. This role sits within the Nursing and Quality Directorate and supports the clinical and operational lead role in the All Age Continuing Care (AACC) service, which incorporates the adult Continuing Healthcare (CHC) and Children, Young Peoples Continuing Care (CYPCC) teams and the Neuro Navigation team. This role sits within the Nursing and Quality Directorate and is the clinical and operational lead role in the All Age Continuing Care (AACC) service, which incorporates the adult Continuing Healthcare (CHC) and Children, Young Peoples Continuing Care (CYPCC) teams and the Neuro Navigation team. The AACC service delivers the statutory duties of the MSE ICB to assess and provide services that meet the identified needs of those found eligible for NHS Continuing Healthcare funding. The service delivers that duty through the implementation of the National Framework for Continuing Healthcare and NHS Funded Nursing Care (2018) and the National Framework for Children and Young Peoples Continuing Care (2016), working in accordance with the MSE ICB AACC Operational Policy. This Clinical Support Officer role will deliver a high-quality standard of clinical assessment, review and management of AACC cases, working collaboratively with key partners to achieve best outcomes. The post holder will work with the Clinical Support Manager to ensure that they deliver the highest quality and most appropriate services to patients and drive continuous service improvement. COMPETENCY BASED KEY DELIVERABLES Dependent on allocated caseload, the role may include: To provide advice and guidance to support both health and social care staff who are involved with patient assessment, care provision and care and support planning. To provide assessment, care and support planning, ongoing case management and review for all patients eligible for NHS continuing care funding. To assess retrospective claims for CHC eligibility. To support panels, appeals and local resolution processes as clinical representative. To ensure the agreed care and support package continues to meet the individuals assessed health and associated care/support needs and their agreed outcomes. Management of a small number of staff Contribute to the delivery of one or more strategic plans, enabling key milestones to be delivered and raising any issues associated with the delivery of plans and workstreams. To have awareness of budget/s, contributing to budget setting and working knowledge of financial processes. Responsible for decisions made during the course of their duties, seeking guidance and escalating issues where appropriate. Person Specification Experience Essential Experience of providing project support, developing and implementing systems. Experience of working in a service focused environment Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be complex, sensitive, or highly confidential Knowledge and understanding Essential An understanding of business acumen in their area of responsibility ensuring value for money and the driving factors for delivery in multiple sectors Knowledge of administrative systems and procedures Understanding of practices within required field of work Skills Essential Good communications skills using a range of methods e.g., written and verbal. Ability to manage own workload, working to deadlines with minimal supervision Prioritisation and organisation skills Partnership Working and Leadership Management Essential An understanding of partnership working and how/when partnerships should be built, in order to effect solutions that feed into defined plans Good communicator, with ability to liaise with colleagues at all levels Able to persuade and influence in areas of conflict Qualifications Essential Degree or equivalent level of experience in relevant role Professional Registration (NMC or AHP) Evidence of continuing personal development Evidence of additional training/experience to support the requirements of the role Person Specification Experience Essential Experience of providing project support, developing and implementing systems. Experience of working in a service focused environment Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be complex, sensitive, or highly confidential Knowledge and understanding Essential An understanding of business acumen in their area of responsibility ensuring value for money and the driving factors for delivery in multiple sectors Knowledge of administrative systems and procedures Understanding of practices within required field of work Skills Essential Good communications skills using a range of methods e.g., written and verbal. Ability to manage own workload, working to deadlines with minimal supervision Prioritisation and organisation skills Partnership Working and Leadership Management Essential An understanding of partnership working and how/when partnerships should be built, in order to effect solutions that feed into defined plans Good communicator, with ability to liaise with colleagues at all levels Able to persuade and influence in areas of conflict Qualifications Essential Degree or equivalent level of experience in relevant role Professional Registration (NMC or AHP) Evidence of continuing personal development Evidence of additional training/experience to support the requirements of the role Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name NHS Mid and South Essex Integrated Care Board Address Phoenix House Christopher Martin Road Basildon Essex SS14 3HG Employer's website https://www.midandsouthessex.ics.nhs.uk (Opens in a new tab)