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Shropshire Community Health NHS Trust believes in fairness, equity and above all values diversity in all aspects of its work, as a provider of health services and as an employer of people. We provide visa sponsorship to applicants who require a visa to work in the UK, providing the role you’ve been recruited to meets the requirements set by the Home Office.
Job overview
An exciting opportunity has arisen for experienced individuals to join our Integrated Discharge Team as a Patient Flow Co-Ordinator. Are you passionate about ensuring patients are in the right place and supported to the right pathway?
Shropshire Community Health Trust is offering an exciting opportunity for motivated individuals to work within the Integrated Health and Social Care Discharge Team at the Shrewsbury and Telford Hospital Trust. The team is expanding, and this is an ideal opportunity to be involved in the transformation of the service and work with the existing skilled team in the specialist field of Complex Discharge.
The successful applicants will be key members of the multidisciplinary health and social care Integrated Discharge Team.
The service operates 8am – 6pm, 7 days a week, this post includes bank holidays and weekend working as part of the clinical team rota.
Main duties of the job
* To be responsible for ensuring efficient and timely flow of patients.
* Accountable for preparation and distribution of accurate reports.
* To liaise with the Inpatient wards for information regarding out of hours admissions and discharges.
* To triage referrals using agreed criteria and ascertain priority of patient referrals.
* To work with Neighbouring Acute and Community Trusts to repatriate Shropshire patients and to keep an active caseload/waiting list.
* To attend the Repatriation weekly meetings and provide updates on current caseload.
* To work autonomously within the Capacity Hub Standard Operating Procedures.
* Liaise appropriately with all members of the Divisional and Operational Teams to ensure optimum use of bed capacity within the Trust.
Person specification
Training and Qualifications
* GCSE level Maths and English or equivalent
* Word Text Processing (or equivalent)
* NVQ Level 3 in Administration, or Level 3 NVQ in Health Care Related topic or equivalent
Experience
* Experience of working within an office environment
* Dealing with the public face to face and on the phone
* Working with hospital computer systems
Knowledge and Skills
* Articulate with well-developed communication (verbal and written) and interpersonal skills.
* Good organisational skills; self-starter and able to use initiative appropriately with only little supervision.
* Ability to prioritise and work on own initiative.
* Computer literate with experience and knowledge of Microsoft Office - Word, Excel, PowerPoint and Outlook.
* Knowledge of the Discharge Pathways
* Knowledge of Community services and resources
* Demonstrates accuracy and attention to detail
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.
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