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Ref: 22812
Job Title - Mandarin speaking Assistant Customer Service
The Skills You'll Need: Fluent in Mandarin and English, Customer Services experience within the Financial Services industry.
Your New Salary: Depending on experience
Office based
Perm
Start: ASAP
Working hours: 35 hours
Mandarin speaking Assistant Customer Service - What You'll be Doing:
* Carry out cashier and payments activities, such as accepting cash or checks of deposit, processing cash withdrawals, preparing cashier orders and exchanging foreign currencies, and processing local and overseas remittances
* Liaise with the Operations Services department to resolve any issues and problems relating to incoming and outgoing remittances
* Balance currency, cash and checks at the end of each shift
* Provide excellent customer service
* Maintain customers’ files
* Assist in the post return registration management and the account O/D management
* Collaborate with other teams to deliver a timely and accurate service
* Ensure that all activities comply with compliance requirements as defined in the Bank’s policies and procedures
Mandarin s...