The Fountain Centre is an independent charity based within Royal Surrey Cancer Centre at The Royal Surrey NHS Foundation Trust (RSFT). It provides a caring and supportive environment for people affected by cancer. The Centre offers a service based on integrative cancer care. This is a patient-centred, evidence informed approach that uses lifestyle factors, mind-body practices and complementary therapies, alongside conventional cancer treatment. The charity also offers signposting and a benefits service.
At its core, integrative oncology seeks to engage people to be active participants in their own care, from preventions through treatment and beyond. Through the promotion of FC services, patients are encouraged to become actively involved with managing their own health to empower them to regain control over their lives.
Job Overview
The role of the administrative assistant/receptionist is to provide efficient administrative and clerical support within The Fountain Centre, adhering to office procedures and under the support of centre staff, to be the first point of contact at the Fountain Centre for volunteers and patients/carers.
Key Responsibilities
1. Liaise with patients face to face and over the telephone.
2. Communicate with hospital personnel, Clinical staff, and Fountain Centre Volunteers.
3. Ensure patient support is at the heart of every decision.
4. Maintain the Fountain Centre booking diary and database system, ensuring accuracy and filling of slots.
5. Work as part of a team to provide high-quality service to patients, visitors, and colleagues.
Work Environment
This post is required to work on-site to cover the Centre during the opening hours.
Contact Information
If you are interested please contact Anne Pike at anne.pike1@nhs.net or Eileen Goldsack at egoldsack@nhs.net or call on 01483 406618 for further information.
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