We are thrilled to offer several fantastic opportunities for passionate and experienced Employment Law Consultants/HR Advisors to become part of a renowned and respected HR consultancy based in the vibrant city of Glasgow. In this role, you'll collaborate within a dynamic team, delivering legally sound advice and tailored solutions to clients via telephone and email. Your expertise in HR and Employment Law will play a crucial role in meeting the unique business needs of each client.
HR Advisor/Snr Employment Law Consultant
Salary: £28,000- £38,000
Location: Glasgow City Centre, Fully Office Based, Hours vary on choice*
Key Responsibilities:
1. To ensure that personal knowledge of HR and Employment Law is continually updated.
2. To achieve the standards set within the performance framework to support all clients with quality advice in a productive manner within set Service Level Agreements (SLAs) to provide an efficient solution-based advice, through telephone - this will be calling only advice.
3. To actively own and lead cases to resolution, building rapport and relationships with clients on each interaction.
4. To undertake Welcome Calls with new clients and discuss with them the software, our services and products.
5. To support other Consultants coming into the business as requested.