About The Role
Are you the type of person who enjoys regularly interacting with customers, offering support with enquiries and seamlessly converting them into sales? If so, this could be the role for you. We’re looking for a candidate with great administrative and customer service skills who thrives in a busy operational environment to join our team and help us deliver our customer promise - to delight every customer, every time.
We are currently recruiting for a Fuel Sales Administrator to join our team on the National Fuel Desk. The role will be providing support to the National Fuel Management Team Leader by undertaking a wide range of activities. You will be responsible for:
1. Fuel sales order processing
2. Fuel management monitoring
3. Raising and processing supplier POs
4. Managing customer invoices
5. Customer relationship management internal & external
6. Query resolution
Amongst your duties, you will be responsible for quoting and transacting bulk fuel sales enquiries generated by the depot network, external sales teams, and hubs, along with any direct customer enquiries. You will also be required to carry out fuel management monitoring and the ordering of the fuel requirements for the individual depots.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an industry-leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards, and a great company pension scheme.
About You
If you join the team, we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.
To succeed in this role, you will bring the following skill set and behaviours:
1. Prior experience in a role where you can demonstrate exceptional customer service skills
2. Effective administration, planning, and organisation skills with strong attention to detail and accuracy
3. Able to work as part of a team, supporting colleagues
4. Flexible and self-motivated; you’ll take the initiative and be keen to embrace new training opportunities
5. Great communication skills – both verbal and written
6. Good IT/Computer skills, including MS Office (Excel and Outlook) & experience of database entry
7. Previous experience in fuel product sales would be advantageous but not essential
About Us
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US, and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government, and events. Our teams make the impossible possible and the unthinkable doable, turning what if into what is.
Our people are at the heart of our values, and they’re our greatest asset. We rely on you to look after our customers, so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.
Your health, safety, and wellbeing are really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services, and financial wellbeing support.
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