Senior Fraud Analyst – Financial Services
Location: London (Hybrid)
Salary: Competitive + Excellent Benefits
Are you an experienced fraud analyst looking to take on a senior role in a fast-paced financial services environment? We are seeking a Senior Fraud Analyst to play a key role in fraud detection, investigation, and prevention. This position offers the opportunity to work cross-functionally with Fraud, Data Science, Product, Compliance, and external partners to optimise fraud detection processes, enhance fraud models, and mitigate financial risk.
Key Responsibilities
Fraud Prevention & Analysis
* Investigate and manage complex fraud cases, working closely with both internal teams and outsourced fraud operations (BPO).
* Analyse fraud patterns, conduct root cause assessments, and implement preventive measures to reduce risk.
* Support the continuous improvement of fraud policies and account review processes.
BPO Coordination
* Oversee outsourced fraud detection activities, ensuring alignment with SLAs and KPIs.
* Provide guidance and feedback on complex fraud cases escalated by BPO teams.
* Identify and address gaps in fraud detection processes.
Reporting & Analytics
* Use advanced data analysis techniques to monitor fraud trends and drive process improvements.
* Develop and maintain dashboards tracking fraud KPIs, losses, and recovery rates.
* Prepare detailed reports on fraud performance for senior stakeholders.
What We’re Looking For
✅ Experience in fraud analysis, ideally within financial services.
✅ Strong analytical and investigative skills.
✅ Proficiency in SQL and Python for fraud analysis.
✅ Experience with fraud prevention tools (CIFAS, Onfido, Experian, GBG).
✅ Excellent communication skills for stakeholder management.
✅ Ability to collaborate effectively with internal and external teams.
✅ Strong Microsoft Office skills.
✅ Certifications such as CFE or CAMS are highly desirable.
✅ A degree in Mathematics, Statistics, Engineering, Computer Science, or Finance is an advantage.
Perks & Benefits
Compensation & Savings:
* Pension scheme, share options & 5% cashback on in-app purchases.
* £200 for home office setup.
Health & Wellbeing:
* Private medical insurance (including GP consultations, prescriptions, mental health support, optical & dental cover).
* Employee Assistance Programme with unlimited mental health sessions & 24/7 GP access.
* Gym membership discounts & wellbeing consultations.
Family-Friendly Policies:
* Enhanced maternity, paternity, adoption, and shared parental leave.
Learning & Development:
* Support for professional qualifications & memberships.
* Access to e-learning, internal training, and FCA regulatory training.
Workplace Perks:
* Hybrid working, casual dress code & regular team socials.
* Healthy office snacks.
Join a forward-thinking team and help drive fraud prevention in a dynamic, fast-growing financial services environment.