Are you ready to take your customer service skills to new heights? Do you thrive in a dynamic environment where every interaction makes a difference? Are you passionate about providing exceptional support to customers? Our client is currently looking for a Customer Service Representative Technical/Online to join their busy team in the picturesque Westerham - TN16.
As a Customer Service Representative Technical/Online, you will play a pivotal role in ensuring our customers enjoy an exceptional journey with us. You will provide essential technical information and support to our customers via emails, telephone, and live chat. Your responsibility is to handle inquiries and complaints efficiently while contributing to achieving sales goals. By collaborating with your talented team, you will help deliver the company's safety agenda and maintain an organised, friendly environment, ensuring that customers always feel valued and understood.
Hours of Work: Full-time, permanent position
Customer Service Representative Technical/Online Requirements:
* Proven experience in a customer-facing role
* Strong technical skills for effective problem-solving
* Exceptional verbal and written communication abilities
* Ability to work under pressure and handle difficult situations diplomatically
* A proactive, positive attitude with the willingness to learn and grow
Customer Service Representa...