This role is a 12 week temp to perm, where you will work 12 weeks for the agency as a probabtionary period, if successful then you will be employed by the business after than point, full time. 30 Days holiday including Public Holidays The ideal candidate will play a vital role in supporting the business through critical thinking, analysis, and fostering stability within the core team. This position demands a vibrant, enthusiastic, and customer-focused individual who thrives on teamwork and problem ownership. Key Responsibilities: Greet and check-in visitors/contractors and manage pass control. Build and maintain strong relationships with customers and colleagues. Resolve customer/supplier issues professionally and courteously. Act as an ambassador for the business internally and externally. Collaborate with the Production Manager to prioritise customer demands. Organise and prioritise driver deliveries. Manage stationery and PPE stock levels. Handle calls, forward messages, and manage inquiries. Perform contract reviews and liaise with suppliers/customers for accurate information. Ensure job cards are accurate and detailed. Maintain precise stock records. Essential Skills & Experience: Excellent communication skills with a confident, courteous manner. Strong customer service orientation and commitment to delivering excellence. Ability to work independently or as part of a team. Proficient in Microsoft Office (Word, Excel, PowerPoint). Experience with SAP and MRP systems. Background in customer service; sales experience is a plus