POSITION SUMMARY:
This role is to provide administration support to Peri-operative program specifically the Operating Room, Minor Procedure and Medical Processing Department through a variety of administrative tasks in partnership with shipping/receiving, strategic sourcing and buyer duties.
QUALIFICATIONS:
- Minimum grade 12 diploma or equivalent plus 1-year post-secondary and/or training in office administration
- Two years' experience clerical/administration support in fast paced hospital setting
- Two years' experience in Operating Room or similar setting
- Medical terminology certificate preferred
- Knowledge of surgical instruments, supplies and equipment is crucial
- Intermediate skill level is required for MS Word and Excel and spelling
- Basic typing speed level is required
- Clerical testing may be required as part of the selection process
- Basic skill level is required for medical spelling and medical terminology
- Computer literate with proficiency in Windows, email, internet, data entry and hospital patient processing systems
- Ability to communicate effectively and tactfully, in person, by telephone, and by email
- Maintain excellent interpersonal relationships while handling multiple tasks, frequent interruptions and stressful situations
RESPONSIBILITIES:
- Works collaboratively with Material Coordinator Registered Nurses and Specialty Resource Nurses (SRN) in the ordering, management and invoicing of operating room supplies and consignment stock
- Develops and maintains documentation and spreadsheets regarding invoices, special orders, repairs, maintenance and biomedical orders
- Responsible for escalating to Materials Coordinator/Nurse Manager when there are discrepancies with invoices, orders, repairs and consignment equipment
- Works collaboratively with MDR and Materials Coordinator regarding damaged or broken equipment, including shipping, tracking, invoice validation and completion of repairs.
- Performs reception duties, directing hospital employees and visitors as required
- Triages incoming calls, answering immediate concerns and referring calls as required, including mail distribution and faxes
- Coordinates all non-stock ordering for OR via HEMM
- Arranges and verifies the delivery of supplies via courier, confirming package invoice with received products
- Maintains, verifies and resolves discrepancies of invoices including blanket orders, providing monthly updates related to blanket orders status to Materials Coordinator and Nurse Manager
- Develops and completes shipping and product ordering communication with external stakeholders via email
- Inputs building services/biomed work orders
- Coordinates and manages the OR locker assignment for OR staff, physicians, and learners
- Verifies and resolves discrepancies in Basware.
- Assists those requiring assistance for entry to the OR, access to scrubs via the Scrubex.
WAGE RATE:
Hourly: $28.19....$29.40....$30.61 (plus 14% in lieu of benefits)
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