Customer Advisor Annual Salary: £25,000 Location: Ipswich Job Type: Full-time This is the opportunity to join a leading local company in Ipswich that are expanding, playing a crucial role in engaging and securing new customers. They provide flexible working hours and a nurturing environment that promotes professional development and a balanced lifestyle. Responsibilities: Generate and provide accurate quotations to potential clients via phone or our website. Actively follow up on issued quotations to convert them into active cases. Ensure you have all necessary documentation to initiate services. Ensure seamless information flow to the internal team. Carry out additional responsibilities as assigned by management. Required Skills & Qualifications: Proficient in Microsoft Word and Excel; strong overall IT capabilities. Exceptional communication and interpersonal skills. Capable of working autonomously and collaboratively within a team. Approachable with a friendly demeanour and a proactive attitude. Excellent organisational skills with the ability to handle multiple tasks simultaneously. Benefits: Flexible working schedules 37.5 hours between 8am and 6pm Increase of holiday with long service and capped to 30 days. Discounts for family and friends Regular social events and rewarding incentives. Opportunities for career advancement in a supportive atmosphere. Part of a vibrant, diverse team with a strong emphasis on maintaining a healthy work-life balance. To apply for the position of Customer Advisor, please submit your CV and a cover letter outlining your relevant experience and your interest in this role.