At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.
There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our East Midlands Division is looking to recruit a Sales Advisor to join the Division’s Sales team.
The Role
The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion.
Principal accountabilities of the role include:
1. Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard.
2. Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times.
3. Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product.
4. Ensure visitors and potential purchasers to site are aware of Bellway’s Health and Safety Policy and they are always accompanied by a Bellway representative.
5. Maintain accurate records using Bellway’s in-house CRM system.
6. Liaise with purchases, solicitors and financial advisers on a regular basis.
7. Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Company’s handover policy.
8. Assist purchasers following legal completion with any defects or customer care issues
9. Attend and minute a weekly Sales/Site Meeting with your Site Manager.
10. Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales.
Experience, Qualifications and Skills
Experience
11. Experience of working within a face to face sales environment.
12. Experience of working as a Sales Advisor for a residential house builder is desirable.
Qualifications and Training
13. GCSE Maths and English – Grade 4/C or above (or equivalent)
Skills and Aptitude
14. Effective negotiation and sales skills
15. Good administration skills
16. Strong communication and listening skills
17. Ability to work on own as well as part of a team
18. IT literate and the ability to adapt to new systems
19. Committed to diversity and inclusion
The Role and Working Conditions
20. Willing to be flexible in respect to day to day duties and hours worked.
21. Lone working, dependant on site.
22. Ability to travel to all sales sites, including divisional offices.
23. Able to work weekends and bank holidays.
In return we can offer you:
24. Competitive basic salary + monthly commission
25. Contributory pension scheme
26. 25 days holiday, plus bank holidays
27. Holiday purchase scheme
28. Access to discounts and benefits portal
29. ShareSave Scheme
30. Cycle to Work Scheme
31. Life assurance
We reserve the right to close this vacancy if a large volume of applications are received.