Flambard Williams Ltd Manchester Area, United Kingdom
Location: Manchester (with travel to other cities such as Hull, Nottingham, and Sheffield)
Salary: £23,000 per annum
Job Type: Full-Time, Permanent
Job Title: Lettings Assistant
Job Description:
We are seeking a motivated and reliable Lettings Assistant to join our growing team in Manchester. As a Lettings Assistant, you will play a crucial role in assisting with property lettings and providing exceptional customer service to both tenants and landlords. You will also support with short-term let queries and help to manage bookings, offering a varied and dynamic role. You will be required to travel to other cities, including Hull, Nottingham, and Sheffield, so a full, valid UK driving license is essential.
Key Responsibilities:
1. Assist in managing and maintaining property listings, ensuring all details are up to date and accurate.
2. Conduct property viewings for prospective tenants across multiple cities, including Hull, Nottingham, and Sheffield.
3. Liaise with landlords and tenants to arrange appointments, inspections, and property maintenance.
4. Assist in the preparation of tenancy agreements, contracts, and other documentation.
5. Provide excellent customer service, responding to queries via phone, email, and in person.
6. Support with marketing rental properties through various channels, including online platforms and social media.
7. Help with tenant referencing and ensuring compliance with relevant regulations.
8. Handle short-term let inquiries, including coordinating bookings, checking availability, and liaising with clients to ensure a smooth booking process.
9. Respond to queries regarding short-term let terms and conditions, ensuring clients and guests are provided with accurate and up-to-date information.
10. Assist with the maintenance of properties used for short-term lets, ensuring they meet quality and safety standards.
11. Keep up to date with market trends, legislation affecting the lettings industry, and short-term letting regulations.
12. Handle administrative tasks such as maintaining accurate records and managing databases.
Key Requirements:
1. Full UK driving license and access to a vehicle, as regular travel is required to cities including Hull, Nottingham, and Sheffield.
2. Previous experience in the lettings or property industry is desirable but not essential.
3. Experience with short-term lets or hospitality would be beneficial.
4. Excellent communication skills and the ability to build strong relationships with tenants, landlords, and clients.
5. Strong organizational skills and the ability to manage multiple tasks effectively.
6. A proactive, customer-focused approach to work.
7. Knowledge of relevant regulations within the lettings industry is a plus.
8. Ability to work independently and as part of a team.
9. A flexible and adaptable attitude to work.
What We Offer:
1. A competitive salary of £23,000 per annum.
2. Opportunities for career development and progression within a growing company.
3. A supportive and dynamic work environment.
4. Travel expenses covered when visiting properties outside of Manchester.
If you are passionate about property, enjoy working with people, and are excited about managing both long-term and short-term lets, we’d love to hear from you. Apply today to join our team as a Lettings Assistant!
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
#J-18808-Ljbffr