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Based: Hybrid working – initially during the probationary period, you will be required to work 3 days in the office at Memorial House in Coalville with 2 days working from home. Following the 6-month probationary period, this will then change to an average of 2 days in the office at Memorial House in Coalville with an average of 3 days working from home.
Hours: 35 hours per week working Monday to Friday between the hours of 8 am and 6 pm to be agreed with line manager.
Due to the nature of the work carried out by ICT, team members are expected to be part of an on-call rota which ensures evenings and weekend cover is provided. To compensate for this additional working, the ICT team will receive additional payments to the salary.
The Role
We are thrilled to announce an exciting opportunity to join our growing ICT Team as a Data Analyst. In this role, you will analyse data to identify trends, uncover insights, and support informed decision-making. Your responsibilities will range from forecasting housing demand and pinpointing maintenance needs to enhancing tenant services and ensuring compliance with regulations. Essentially, you will play a crucial role in transforming raw data into actionable information, ultimately leading to improved outcomes for both emh and the community we serve.
The Ideal Candidate
We are looking for someone with a strong background in data analysis, ideally within the social housing, public sector, or a related industry. The ideal candidate will possess:
* Proven experience in a data analysis role, demonstrating a track record of delivering data-driven insights that positively impact service delivery or operational efficiency.
* Proficiency in data visualization tools such as Power BI, Tableau, or similar platforms.
* Strong skills in SQL and other database querying languages.
* Familiarity with statistical software and tools, such as R or Python.
* An understanding of data warehousing, ETL processes, and data governance.
* Excellent interpersonal skills, enabling effective collaboration with cross-functional teams, including housing officers, finance, ICT, and customer service teams.
* If you are passionate about using data to drive meaningful change and improve community services, we would love to hear from you!
About Us
emh group is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high-quality homes and services that contribute to sustainable communities.
Our vision is to be the best social housing and care business in the country, leading the market as a service provider and employer.
Our Values
Our values are important to us and we’re looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity, and Excellence.
Company Benefits
* Contributory pension scheme
* 39 days’ annual leave (including statutory days), increasing to 44 days with length of service (pro-rata for part-time)
* A wide range of training and development opportunities (we are an Investors in People accredited organisation)
Qualifications
A degree or equivalent qualification is also essential. Additionally, it is desirable for candidates to have ITIL Foundation.
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