Job Role Overview
At Laura Bond Jewellery, we're seeking a highly skilled and experienced Retail Manager to lead our luxury jewellery boutique and piercing parlour in Edinburgh's city centre.
As a key member of our team, you will be responsible for managing day-to-day operations, including customer experience, inventory management, and store maintenance.
Main Responsibilities
* Manage junior team members and oversee booking system for piercing appointments.
* Create weekly reports on sales and product performance.
* Achieve store sales targets and financial objectives.
* Oversee staff, including training, scheduling, and performance management.
* Maintain store appearance and ensure that displays are up to date and attractive.
* Analyse sales data and customer feedback to identify opportunities for improvement.
* Develop and implement marketing and promotional plans.
* Develop and maintain relationships with customers and other members of our community.
Requirements
* Proven leadership and team management skills.
* Ability to meet sales targets and achieve financial objectives.
* Excellent communication and interpersonal skills.
* Competency with point-of-sale (POS) systems and booking management software.
* Experience in visual merchandising is a plus.
Working Hours and Benefits
35 hours per week, Tuesday to Saturday. 32 days holiday including bank holidays, quarterly bonus scheme, jewellery uniform, and generous staff discount.
We are an equal opportunity employer and welcome applicants from all backgrounds to apply. We value diversity and believe that a range of perspectives makes us stronger as a team.