Bartender Palm Court The Langham, London; Europe’s first Grand Hotel and Forbes 5 rated property, is currently recruiting for Bartender to join our talented Palm Court team. We’re an equal opportunities employer, and we welcome and value applications from all communities. ABOUT THE ROLE As a Bartender in Palm Court, your main role will be to: ● create memorable cocktails and offering spirits, wines and beers ● prepare any other beverage, including hot beverages (Barista skills required) that are requested by guests ● support all the team in delivering an excellent experience for guests ● assist in timely beverage preparation ● maintain the cleanliness of the Front and Back of House areas ● set-up barista station for service ● ensure all working areas are fully stocked and organised in a clean and tidy manner ● be familiar with all hot beverage items on the menu ● have flair, charisma and charm in a theatrical environment ● be immaculately presented, attentive and proactive with the ability to respond quickly to needs of our guests ● be an excellent team player with exceptional communication skills ● ensure that licensing laws and health and safety matters are adhered to ABOUT YOU ● similar experience in a luxury 5 hotel ● the ability to work under pressure ● the ability to multitask – engage with guests sitting at the bar whilst preparing drinks ● excellent knowledge of cocktails and offering spirits, wines, beers and hot beverage, in particular coffee ● the ability to adapt swiftly and seamlessly to situations that arise ● a passion in ensuring a delightful experience for clients and guests alike ● good communication skills and very good level of English YOUR BENEFITS Financial Wellbeing ● Paid Overtime ● Discretionary Service Charge ● 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service ● Access to Wagestream – a salary advance benefit ● Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels ● Discounted accommodation at The Langham, London for you and your family ● Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments ● Up to £750 Recommend a Friend referral bonus ● Seasonal Travelcard loan ● A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs ● Company pension plan ● Life insurance ● Discounts in various high street and online shops Mental Wellbeing ● Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values ● Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career ● 2 staff parties per year and several colleague social and community events ● Access to the Employee Assistance Programme by Hospitality Action (247) ● Access to Qualified Mental Health First Aider.