Installation Coordinator - Wellingborough
Marlowe Kitchen Fire Suppression are the market leader in kitchen fire suppression systems, designing, installing, and maintaining systems for customers across the UK including hotels, restaurants, schools, hospitals, and fast food outlets. We are currently looking to appoint a new Installation Coordinator based at our Head Office in Wellingborough.
Basic Salary – up to £26,000 per annum subject to experience
Benefits:
* Pension
* Life Assurance
* Generous remuneration packages
Role Responsibilities:
* Implement, plan, and organize installation jobs
* Liaise with clients and the admin team to ensure timescales and deadlines are met
* Raise purchase orders
* Ensure stock adjustments are completed
* Schedule installation visits with sites in accordance with customer and site requirements
* Create documentation for clients and engineers for works completed
* Build and maintain good working relationships with engineers and customers to ensure all installations are actioned and timescales are met
* Data entry to our CRM system and customer portals
* Invoicing and general service administration duties
* Provide holiday cover for Installation Coordinator
Who We’re Looking For:
* Strength of character and determination to succeed
* Focused on meeting customers’ requirements
* Basic reading, writing, and arithmetic skills
* Knowledge of Microsoft Office and telephone protocol
* Excellent communication skills, written and oral
* Excellent planning and negotiation skills
* Highly organized with the ability to use initiative to organize and prioritize work and meet deadlines
* Ability to work as part of a team and use own initiative where applicable
* Excellent keyboard skills including word processing, updating databases, and Excel spreadsheet applications
* At least 2 years’ experience in a Scheduling/Planning/Coordinating role
* Experience of scheduling field-based colleagues, such as engineers, is ideal; however, other similar industry experience will be considered
* Dynamic and forward-thinking
* Calm under pressure
* Clear communicator with a good telephone manner
* Proactive approach to workload management
* Training provided
Employee Benefits:
* Basic Salary – up to £26,000 per annum subject to experience
* Royal London Pension
* Life Assurance 4x Salary
* 25 Days Paid Holidays plus Bank Holidays
* Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals
* Mental Health & Well-being Scheme
* Employee Recognition Scheme
* Free, secure, onsite parking
* Development and progression opportunities
About Marlowe Kitchen Fire Suppression:
We are a fire suppression specialist providing our clients with a niche and bespoke service with undivided attention and dedication. We are part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best practices, learning & development, and knowledge for constant improvement across the critical service industry.
Equal Opportunities:
We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities; please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
Right to Work:
Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
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