Job summary The post holder will be responsible for promoting and monitoring of "Family Centred Care" within the maternity services and ensuring service delivery is in line with strategic vision for perinatal services in Wales. Acting as the lead specialist in family experience and engagement, for maternity services, they will be responsible for driving improvement and the organisational listening capacity vital for governance and assurance of service. Working collaboratively with senior members of the maternity team to develop tangible deliverables against the strategic objectives and key performance indicators Main duties of the job Provide specialist advise to the Head of Midwifery and Clinical Leads around issues pertaining to the remit of the post and contribute towards a robust Quality Management System with family experience at its centre. Monitoring mothers and their families experience via a variety of methodologies and engagement strategies. Act as a professional role model to support engagement with mothers and families providing direct and indirect clinical care. Develop training and education workshops acting as an expert resource for staff Providing practical advice and solutions to complex/sensitive challenges. Contribute and lead on research developments in family experience and engagement and ensuring the Health Boards commitment to the Equality, Diversity and Inclusitivity Agenda is met as detailed throughout the organisational strategy. Thematically evaluate feedback via varous sources and escalate early warnings where quality indicators are breeched. This will include the management of complex data, the development reports and improvement planning. Provide training for maternity staff on the mandatory and professionals skills days and contributing to the updating of staff on themes identified through the findings of national reports, patient stories, debriefing sessions, complaints, complements and Health Board social media platforms About us We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation. You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you. There are also apprenticeships, work placementsand volunteering roles available. We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled. Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do. If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further. Date posted 07 March 2025 Pay scheme Agenda for change Band Band 7 Salary £46,840 to £53,602 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time Reference number 130-NMR038-0325 Job locations Singleton Hospital Sketty Lane Swansea SA2 8QA Job description Job responsibilities Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply Job description Job responsibilities Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply Person Specification Qualifications Essential Registered Midwife Master degree in health related subject Comprehensive post registration midwifery experience Evidence of continuing practice development Up to date knowledge of the main strategic challenges facing the maternity services in Wales in relation to good health and wellbeing Desirable Understanding of the All Wales Maternity Vision, Health Board's Strategic Equality Plan Experience Essential Registered midwife with substantial post registration experience and worked in all maternity settings Experience of monitoring and developing staff. Experienced as working as mentor/coach/practice assessor/supervisor, having responsibility of a ward or department Has excellent IT skills to produce multistranded reports Evidence of ability to make changes within the clinical environment Demonstrate an awareness of the importance of audit and policy Aptitude and Abilities Essential Adhere to and can demonstrate SBU values and behaviours Able to communicate clearly with patients and the multidisciplinary team in English. Effective communicator with good leadership and interpersonal skills. Highly motivated and ability to motivate others to deliver a high standard of evidence based individual client care Demonstrate effective leadership and management skills Able to demonstrate tact and diplomacy when working with others Ability to resolve conflict in a nonconfrontational manner Ability to undertake presentations to large groups and MDT team Desirable Welsh Language skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Other Essential Ability to travel within geographical area Able to work hours flexibly Satisfactory standard/enhanced DBS clearance including an Adults and Childrens Barred List check Person Specification Qualifications Essential Registered Midwife Master degree in health related subject Comprehensive post registration midwifery experience Evidence of continuing practice development Up to date knowledge of the main strategic challenges facing the maternity services in Wales in relation to good health and wellbeing Desirable Understanding of the All Wales Maternity Vision, Health Board's Strategic Equality Plan Experience Essential Registered midwife with substantial post registration experience and worked in all maternity settings Experience of monitoring and developing staff. Experienced as working as mentor/coach/practice assessor/supervisor, having responsibility of a ward or department Has excellent IT skills to produce multistranded reports Evidence of ability to make changes within the clinical environment Demonstrate an awareness of the importance of audit and policy Aptitude and Abilities Essential Adhere to and can demonstrate SBU values and behaviours Able to communicate clearly with patients and the multidisciplinary team in English. Effective communicator with good leadership and interpersonal skills. Highly motivated and ability to motivate others to deliver a high standard of evidence based individual client care Demonstrate effective leadership and management skills Able to demonstrate tact and diplomacy when working with others Ability to resolve conflict in a nonconfrontational manner Ability to undertake presentations to large groups and MDT team Desirable Welsh Language skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Other Essential Ability to travel within geographical area Able to work hours flexibly Satisfactory standard/enhanced DBS clearance including an Adults and Childrens Barred List check Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Swansea Bay University Health Board Address Singleton Hospital Sketty Lane Swansea SA2 8QA Employer's website https://sbuhb.nhs.wales/ (Opens in a new tab)