Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment.
Requirements:
1. High school diploma or equivalent; additional hospitality training is a plus.
2. Previous experience in customer service or as a receptionist preferred.
3. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus.
4. Excellent communication and interpersonal skills.
5. Strong organizational and multitasking abilities.
6. Ability to remain calm and professional under pressure.
7. Flexibility to work various shifts, including evenings, weekends, and holidays.
Working Conditions:
1. Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11).
2. Work hours may vary depending on hotel needs (shift-based, including weekends and holidays).
3. Uniform or dress code adherence required.
Pay: £12.21 per hour
Expected hours: 20 – 40 per week
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: zero hour contract, flexibility is a must for MON-FRI & WEEKENDS
Salary: £12.21 hourly
Starting time: Immediate start!
About SMR Facilities Management: Here at SMR Facilities we cater to you.
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