We have an excellent opportunity for a Customer Service Administrator to join a leading supplier of building products to the UK's construction and house-building sectors.
The main purpose of the role is to support the Customer Service Team with Admin related tasks.
Key Responsibilities:
1. To collate and scan all delivery notes so that proof of deliveries can be provided to any customer requesting one.
2. Ensure that all delivery notes are filed correctly
3. Dealing with customer enquiries by telephone and email
4. Contact customers on a weekly basis and establish how many require collections and update the transport team
5. Checking and processing of sales orders
6. Raising credit notes
7. Issuing collection note paperwork
8. Raising cases on CRM system
9. Filing of sales orders and credit notes
10. Admin support for other departments as and when require
Experiences and Skills Required:
11. Competent with Microsoft packages
12. Good level of numeracy
13. Strong communication skills
14. Excellent telephone manner
15. Organised approach to work
16. Ability to work on own initiative
17. Attention to detail
This is a full time, permanent position. Hours of work are Monday-Thursday 8:-: and Friday 8:-:.