Our client, a well-established wholesale & retail company, requires lively, ambitious, and enthusiastic Retail Supervisor to assist in the operations of their successful retail outlet and online store.
Reporting to the M.D., duties include:
1. Organize all store operations and allocate responsibilities to personnel
2. Supervise and guide staff towards maximum performance
3. Prepare and control the store's budget aiming for minimum expenditure and efficiency
4. Monitor stock levels and purchases and ensure they stay within budget
5. Deal with complaints from customers to maintain the store's reputation
6. Inspect the areas in the store and resolve any issues that might arise
7. Plan and oversee in-store promotional events or displays
8. Keep abreast of market trends to determine the need for improvements in the store
9. Ensure the store fulfills all legal health and safety guidelines
10. Check and respond to customer emails and online sales inquiries and resolve any issues
The ideal candidates would be from a retail or sales/marketing background, and supervisory experience would be beneficial. You will need to be front of house focused and customer-oriented, with exceptional communication, management, and interpersonal skills. Excellent customer service experience is essential, as well as the confidence to deal with difficult situations.
This is a fantastic opportunity to join a dynamic and expanding company that promotes internal progression together with a fun and vibrant work environment. In return, they offer an excellent salary, bonus, and benefits.
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