Job Title: Payroll CI, Compliance and Project Support - Europe Location: Europe Travel: Occasional travel across Europe Mission/Summary: This position is a key role within the Payroll and Time Management (TM) Service Line, reporting to the Payroll and Time Management Director- Europe. You will support on Payroll and TM related topics. From project support and Change management responsibilities to Continuous improvement activities, ensuring ongoing compliance across Europe. The role will be responsible to engage with the HR Services Teams in country, regionally and globally to ensure services are aligned to business/legislation needs, applying a continuous improvement ethos to ultimately increase customer satisfaction, simplification and standardisation, with a hands on approach to ensure end to end success. Key Responsibilities: Ensure the development and deployment of a standardized process improvement methodology across our Payroll and TM teams Challenge the HR Services/Payroll leads and their teams to optimize our internal processes (drive efficiency) and deliver customer Satisfaction (SLAs, KPIs). Identifies customer service measurements and puts in place plans to increase customer satisfaction ensuring compliance to standard audit requirements (KICS) Working with our local, regional and global teams to develop and maintain our business impact assessment to create our business continuity plans for payroll. Working with the local and regional teams to identify process improvements and opportunities to digitize processes, encouraging our ‘what did you improve today’ philosophy (WDYIT) Working closely with the Payroll and TM Product owners to identify opportunities for change, whether this is a process or system. Working with our local teams to understand their current Service catalogue for both Payroll and Time management. Create a standardised Europe Service catalogue. Supporting and driving change. Supporting the local teams with Working Time knowledge. Taking ownership of any regional reporting requirements. Supporting the regional team with activities and actions needed within our payroll or TM transformation projects, having IMPACT. With a 'one team' philosophy you may be required to support on various tasks within the department as requested by your line manager Skills and Attributes: Degree/vocational qualification Excellent English written and verbal Strong self-motivator with the ability to multi-task, working in a face-paced environment Experience of continuous improvement / Lean Six Sigma Excellent communication skills and stakeholder management Strong customer service skills Ability to communicate effectively across the business (lead Business Presentations) Experience of operating within a fast paced, results oriented shared services environment Knowledge of HR processes and working within a Shared Services environment Payroll Other skills: FQ03: Quality Metrics and Assurance - ability to report/implement/define quality indicators/dash-boards which trigger continuous improvement actions and to assess the quality level of a process and its outputs FQ08: Continuous Quality Improvement FQ11: 6 Sigma and Lean L04: Achieve Results L05: Focus on Customer L06: Foster Cooperation C: Cross-cultural C: Analyse Issues C: Change Management C: Communicate Effectively FH01: Business Partnership / Consulting FF05: Tax L03: Influence and convince L08: Lead with agility FH02: HR Technology and Administration At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. “We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.” What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled.