Job summary Are you passionate about working collaboratively? Do you strive to deliver a quality and positive customer experience? If yes to the above, then this is a fantastic opportunity for you to access a career within our Mental Health Administration Team. We are looking for highly motivated and well organised individuals to work as part of our team. The Administrator role will provide an efficient, effective and high quality administrative support to health and social care professionals and service users / patients within the Adult Mental Health Sector. The post holder will work under the supervision of the Admin Team Supervisor in line with an agreed work plan. A comprehensive training package will be provided, to ensure our admin teams are multi-skilled; maximising our business development and to support career aspirations of individuals. Closing date: 10th November 2024 Shortlisting date: 12th / 13th November 2024 Interview date: 25th / 26th November 2024 Main duties of the job The Service Administrator role will provide an efficient, effective, and high-quality administrative support to health and social care professionals and service users/patients within inpatients, community based district or districtwide team. The Service Administrator will provide support for Medical Staffing and Clinical Teams. Take a look at an insight into working in admin services: https://youtu.be/Qq0pg4tGUQ0?sirdaW6wZqu7kBRVdJ About us Everything we do is underpinned by our core values: - We Care - We act with respect and empathy, and always value difference We Listen - We understand people's views and respond to their individual needs We Deliver - We develop and provide excellent services and support our partners We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including : Increase mileage rates for > 3500 A wide range of health and wellbeing support packages A range of internal and external development and learning opportunities Plus many more. We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme. BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities. The Trust reserves the right to close this position early if a significant number of applications are received. Date posted 31 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Per annum Contract Permanent Working pattern Full-time Reference number 453-24-6765637 Job locations Meridian House Alston Business Park Keighley BD21 4AD Job description Job responsibilities Please read the attached job description and person specification for more details about this role. Right to Work in the UK Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status. Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period. As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly Job description Job responsibilities Please read the attached job description and person specification for more details about this role. Right to Work in the UK Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status. Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period. As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly Person Specification Qualifications Essential Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or RSA II EDCL or equivalent Desirable Business admin qualification Experience Essential Customer service experience (e.g. face to face, answering calls or correspondence) Administration/office experience (i.e. diary management, electronic filing systems, meeting preparation, note taking, inputting data, collating and presenting information) Providing administrative or secretarial support. Experience of organising competing demands and workloads. Experience of setting up and maintaining administrative systems and processes. Experience of working autonomously and proactively Desirable Administration/office experience supporting senior management/clinical functions within the public sector Experience of audio typing/digital dictation Previous NHS experience Knowledge Essential Confidentiality and how to maintain this Information Governance Knowledge of office systems and processes Competent Microsoft Office software Desirable Knowledge of Clinical processes (e.g. appointment booking, referral processing) Skills Essential Good interpersonal and communication skills Good organisational skills able to prioritise work effectively Able to deal with non-routine tasks in a busy environment High level of attention to detail and quality of work Attitude / Approach Essential To build rapport, engage and develop positive relationships. Positive, motivated and enthusiastic. Courteous and sensitive to others needs or feelings. Punctual and Professional. Flexible in approach to supporting colleagues and the service Be a role model, sharing best practice and knowledge with others Problem solution focussed attitude To take responsibility for self. Adaptable to change Person Specification Qualifications Essential Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or RSA II EDCL or equivalent Desirable Business admin qualification Experience Essential Customer service experience (e.g. face to face, answering calls or correspondence) Administration/office experience (i.e. diary management, electronic filing systems, meeting preparation, note taking, inputting data, collating and presenting information) Providing administrative or secretarial support. Experience of organising competing demands and workloads. Experience of setting up and maintaining administrative systems and processes. Experience of working autonomously and proactively Desirable Administration/office experience supporting senior management/clinical functions within the public sector Experience of audio typing/digital dictation Previous NHS experience Knowledge Essential Confidentiality and how to maintain this Information Governance Knowledge of office systems and processes Competent Microsoft Office software Desirable Knowledge of Clinical processes (e.g. appointment booking, referral processing) Skills Essential Good interpersonal and communication skills Good organisational skills able to prioritise work effectively Able to deal with non-routine tasks in a busy environment High level of attention to detail and quality of work Attitude / Approach Essential To build rapport, engage and develop positive relationships. Positive, motivated and enthusiastic. Courteous and sensitive to others needs or feelings. Punctual and Professional. Flexible in approach to supporting colleagues and the service Be a role model, sharing best practice and knowledge with others Problem solution focussed attitude To take responsibility for self. Adaptable to change Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Bradford District Care NHS Foundation Trust Address Meridian House Alston Business Park Keighley BD21 4AD Employer's website https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)