Here at University Hospitals Sussex NHS Trust we are looking for an experienced and dedicated team leader to line manage our newly established Telephone Triage Team.
Telephone Triage is a designated telephone advice and triage line available 24 hours a day, 7 days a week providing advice and guidance to pregnant and postnatal women under the care of Royal Susses County Hospital Brighton, Princess Royal Hospital Haywards Heath, St Richards Hospital Chichester and Worthing Hospital.
Main duties of the job
The post holder will lead the telephone triage team based at Worthing Hospital
Those undertaking the role will be part of the telephone triage team and will provide call handling for all women who are booked to deliver at Royal Sussex County Hospital, Princess Royal Hospital Haywards Heath, Worthing Hospital and St Richards Hospital Chichester. During the antenatal and post-natal periods.
You will be signposting and providing advice to women ensuring they are referred to the most appropriate place according to their clinical care needs.
As line manager you will have oversight of the team and also undertake clinical shifts for telephone triage.
For further information on joining our Maternity team at UHSussex please view www.uhsussex.nhs.uk/maternity-jobs
Please note that if you currently work for another NHS Trust and are applying to accept this position as asecondmentopportunity, before applying you must seek agreement andauthorisationfrom your current Trust/Manager.Secondmentscan't be agreed without this approval. If you are unable to gain approval you should refrain from applying unless you wish to take this role as a fixed term position
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programmefor staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex
Job description
Job responsibilities
To act as an expert clinical Lead for Maternity Telephone Triage, providing professional advice to other midwives within these settings, to deliver high quality, modern, women and family centred services.
The post holder will be required to ensure the smooth daily running of Maternity Telephone Triage. Encompassing National Agendas, to lead by example and provide clinical supervision.
The post holder will have management responsibility for the efficient running of the Maternity Telephone Triage department at Worthing Hospital. The post holder will be an expert in the assessment of antenatal, intrapartum and postnatal care.
They will take overall responsibility for developing specialised programmes of care for women calling into Maternity Telephone Triage, working closely with other health professionals to ensure individual packages of care are created to maximise best practice. The post holder will be included on the Manager On-Call rota to support operational management 24/7.
Please refer to job description for full details of the role.
Person Specification
Essential
Essential
* Experienced Registered Midwife
* Mentorship or equivalent
* Evidence of a range of excellent communication skills
* Able to use range of IT systems
Desirable
* Previous experience of telephone traige and assessment in maternity
Equality, Diversity, and Inclusion
Essential
* Evidence of having undertaken own development to improve understanding of equalities issues.
* Evidence of having championed diversity in previous roles (as appropriate to role).
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Worthing Hospital
Worthing
BN11 2DH
Any attachments will be accessible after you click to apply.
279-6611836-SEP24 #J-18808-Ljbffr