Job description Job title Dispensing, Packing/despatch Operator Job holder Vacancy Job family Manufacturing Job Discipline Production Global Grade Below 8 Date ASAP Reports to (role) Dispensing Lead Location Royston Business unit Refining and Chemicals Europe Sector Efficient Natural Resources Business Overview & Context This client is a FTSE 100 specialty chemicals company with a market capitalisation of £6.4bn. It is a leader in sustainable technologies, underpinned by science and with a reputation for world class innovation. The group is highly profitable, (operating profit of £493m in the year to March 2017), but it believes that performance should not be measured by profit alone - it is also about running the business in the most sustainable way. Founded in 1817, this client has grown to a company employing circa 13,000 people with operations in over thirty countries worldwide. Efficient Natural Resources is an autonomous business, one of four Sectors, within this client with revenues of circa £1 billion (circa £7 billion including precious metal value acquired and traded) and operations worldwide. Platinum Group Metal Services (PGMS) is one of four businesses within the Efficient Natural Resources sector that manages, distributes, refines and recycles precious metals and fabricates products using precious metals and related materials. The business unit also manufactures platinum group metals, minor metal compounds, organometallics and fine metal powders for high technology applications, as well as providing a range of management services for platinum group metals. PGMS has manufacturing operations in the UK, US and China and sells to key markets globally across Europe, the US, China and India. Job purpose Reporting into the Dispensing and Packing Lead and working as part of a team, the Dispensing and packing Operator is responsible for operating and maintaining the dispensing and packing department & processes in a safe and proper manner, to produce outputs that meet all customer and business unit specifications. Principal accountabilities To dispense, label and pack work orders using the appropriate systems to meet customer dispatch dates and deadlines, whilst remaining aware of EHS and QA standards and requirements, as well as help keeping accurate stock levels. To receive customer / internal orders and dispense/pack them within an allocated time so that they are dispatched on the date required Use and develop systems to control and manage customer orders and stock, including liaising with sales and operations to plan and prioritise work, and manage metal movement both in to and out of the department. Ensure conformance to customer requirements, specifications and output schedules with respect to total quality in all aspects of the job. To check and monitor the use of containers, packing consumables and stores, and to keep adequate stocks for the use of the department. To help maintain a high standard of all Environmental, Health and Safety aspects around the workplace, including adhering to all procedures for security, health and safety, environmental quality, training etc, and completing audits required in the department, in line with company policy. To be fully conversant with the processes and associated risks of the production processes, including suggesting and implementing improvements. To check delivery note invoices to make sure the correct materials / items have been received. Promote good interpersonal relationships with other team members, management, and other departments to work effectively to ensure delivery of production targets and customer demand. To be fully trained Training & Knowledge of IATA / ADR regulations. Support the implementation of LEAN and Continuous Improvement initiatives in the department, following the application of LEAN principles in day to day working to minimise waste to control costs within the budget and assist with projects and all other duties as required. To carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed. Organisational structure Scope Working in Fine Chemicals Dispensing team will mean working closely with the Fine Chem production units, supply chain (Scheduling, Packing and Shipping) and the sales team from Chemicals, CTT, AgT and PT. Dispensing and Packing of time critical jobs which require a quick turnaround. The operator will work flexibly within the department between the booking on and packing of jobs. Special factor TRAVEL The incumbent will be based at the Royston site, although some travel for training might be expected. WORK ENVIRONMENT The work environment is production based in a clean work area, with frequent visits to other production areas and work in an office environment. PHYSICAL DEMANDS The employee must occasionally lift and/or move up to 25kg. Person specification Qualifications/ knowledge/ experience (Technical/ professional knowledge and skills competency) GCSE grade C (Single Award) or equivalent in Chemistry, Maths and English are a minimum requirement unless candidates can argue that their experience has provided equivalent knowledge. Essential Good level of both written and verbal English would be required to ensure a high quality of recording and following of procedures can be followed. Essential High level of numeracy, working with systems and data, SPC control, statistical understanding. Essential Exposure to a LEAN approach to manufacturing Desirable Personal skills and key competencies (including JM behavioural competencies) Strong communicator and the ability to interact with staff at all levels Essential Ability to work well in a successful team and lead by example Essential Delivers Innovative & Practical Solutions Essential Able to give and receive clear and unbiased information Essential Build strategic working relationships Essential High energy and enthusiasm Essential Business and Customer Awareness Essential Authenticity Essential Good attention to detail and the ability to record accurate information Essential Results orientated, focused on achieving production targets to ensure customer satisfaction levels are achieved and maintained Essential JM VALUES Protecting our people and the planet Acting with integrity Working together Innovating and improving Owning what we do Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy