ICT Implementation Officer – Hybrid – work from home and office – Leeds City Centre: 889
Published: February 28, 2023
Location: Leeds city centre, Leeds, United Kingdom
Contact Number: 01133572045
Work Hours: 37.5
Hybrid: 3 in 2 out. 30 days holidays plus all bank holidays.
Additional Benefits: Life Assurance + dependents @ 6 x salary. Critical Illness + Vitality Health.
Responsibilities: To support the implementation of key ICT system developments within the organization, ensuring corporate standards are maintained and key milestones are achieved in line with agreed business deliverables. Working with the ICT and Project Manager and the outsourced Managed Service Provider to support the business to deliver key ICT business systems and service improvements.
Role Specific Accountabilities:
* Support the operational evaluation and delivery of key business systems and ICT service improvements.
* Work with business leads to ensure that project design specifications are technically compliant and meet corporate ICT strategic principles.
* Ensure effective testing of new ICT solutions are robust and comply with organizational Project methodology and governance procedures.
* Support the ICT and Project Manager to ensure effective and timely functional MI reporting is delivered.
* Work with Project Managers to develop effective project test strategies to ensure end to end system testing is delivered to project specifications and plans.
* Support the ICT and Project Manager to ensure that effective and compliant ICT Security & Governance are in place, and operational quality controls are adhered to across the organization.
* Monitor scheduled compliance audits and the analysis of audit controls and preparation of compliance evidence.
* Deliver IT user training as required, including the development of training guides and liaison with MSP to embed in organizational ICT User Guide library.
* Identify risks in own area of responsibility, recognize risks in all areas of the business and notify any such risks to your People Manager and the Business Assurance Manager.
Skills, Knowledge and Experience:
* Output based problem solver.
* Knowledge of Project Management methodologies.
* Effective IT skills required for the job role.
* Previous experience of ICT system project implementations, preferably within an outsourced environment.
* Technical experience of working within the ICT sector.
* Project experience within a multi-functional team environment with evidence of end to end delivery of project milestones.
* High levels of integrity and trustworthiness.
* Preparation of project test documentation as defined by project scope, supporting the PM as required.
Qualifications Essential:
* Evidence of further development and training in ICT and/or a project management discipline.
Qualifications Desirable:
* Degree in relevant discipline.
* Project management discipline, e.g. Waterfall and/or Agile.
Values:
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