The Company
An expanding, global business with headquarters in Buckinghamshire, are looking for an experienced administrator to join their busy scheduling and servicing team in Edinburgh. An exciting opportunity to join a thriving business who keep going from strength to strength and are a well respected competitor in the market.
The Role
Working within a busy team, this role is pivotal to the successful support operation that they have in place, ensuring a first class service is delivered at all times to uphold their impeccable reputation. Daily responsibilities include, but are not limited to:
* Handling incoming communications from clients.
* React efficiently and pro-actively to clients support needs, logging all information onto the online system.
* Liaise with engineers, providing them with all the relevant information required.
* Ensure that reports are produced so that clients have a copy.
* Ensure regular services are booked in and followed up.
* Order any stock that may be needed to complete jobs.
* Export data and produce monthly reports using Excel.
* Ensure all admin is accurate and systems/notes updated accordingly.
About You
We are looking for someone who ideally has experience within a similar function, but if not, you must be able to come in and learn quickly 'on the job’, whilst already posses...