Job summary Saint Francis Hospice is a forward-thinking hospice. We can offer experienced practitioners the tools they require to deliver positive outcomes to those who use our service. With complex, manageable case load, excellent support and working with a diverse range of practitioners, there are plenty of reasons to come and join the hospice. Main duties of the job We are looking for people who can work flexibly and imaginatively. To work therapeutically with children and their carers, both pre and post bereavement, using individual and group work, art, music or drama therapy. You will be joining a team of Social Workers, Psychologist, Therapists, and Chaplains, as well as working alongside other members of the MDT, to meet the challenging and at times complex needs of children and young people and their families. You will be providing a supportive component of this vital multi-professional approach within the hospice and the community. About us We are a dynamic, forward thinking organisation delivering a full range of specialist palliative care services for patients with life limiting illness. We achieved Outstanding in our CQC inspection & have reconfigured our services to meet the changing needs of our local community. We support 5 Clinical Commissioning Groups & have a robust governance structure in place. We provide inpatient clinical services within a modern, personal & friendly 18-bedded unit, as well as Specialist Community Crisis Support Service, Hospice at Home Service & Specialist Day Therapy Service. We also have the hospice Pepperell Education Centre that has an excellent reputation for delivering high quality education programmes and study days. All communication regarding your application including invitations to interviews will be sent to the email address you have stated on your application form, if you could also provide a contact telephone number as well. Please ensure that you provide contact business email addresses for your referees, one of which must be your current or most recent employer. Please note that we are a charity & not part of an NHS Trust & we are situated in a quiet location in the village of Havering-atte-Bower, outskirts of Romford, therefore please consider our location when applying. Please also ensure you have acess to your own vehicle that can be used for work purposes before applying. Date posted 27 January 2025 Pay scheme Other Salary £13,411 to £15,367 a year Contract Permanent Working pattern Flexible working Reference number B0483-222 Job locations St. Francis Hospice Broxhill Road Havering-atte-bower Romford RM41QH Job description Job responsibilities JOB SUMMARY To provide specialist and qualified therapeutic intervention to and assessment of Ward and Community care recipients children and family members. MAIN DUTIES AND RESPONSIBILITIES To work with Community and ward care recipients to provide specialist therapeutic support and assessments for children and young people and supporting the family as a unit. Both pre and post bereavement. To support carers, relatives and significant others through direct and indirect methods. To be responsible for implementing a range of therapeutic interventions for individuals, carers, families, and groups, drawing upon different models, including 1-2-1 work, family work, groups and activities, such as music and art. To provide specialist therapeutic advice, guidance and consultation to other professionals, including schools and other associated organisations. Providing an understanding of the issues relating to children, young people and their families who are facing the death of a family member, and in respect of their bereavement processes. To participate in developing and delivering teaching, training and education in the specialist field of child development and bereavement, attachment and loss, family constructs, and understandings of life limiting illness from the perspective of the young person to the multidisciplinary staff teams and external agencies. To continue to develop own skills and knowledge through CPD by attendance at related teaching events, conferences etc. To attend hospice meetings as required. To undertake data entry onto approved IT systems of client information, taking full account of the need to balance the highest standards of confidentiality with the need for clear communication. To maintain the highest standards of record keeping including electronic data entry and recording, report writing in accordance with professional standards and current legislation. To maintain up to date knowledge of current legislation, national and local policies and issues in relation to both the specific client group and childhood bereavement. To ensure that an appropriate range of supportive information leaflets, referral agencies and other literature is available for individuals diagnosed individual diagnosed and families as required. To participate as a member of the Family & Individual Support Services team, attending team meetings and any other meetings as required. Any other appropriate tasks agreed with the Family & Individual Support Services Manager. To assist the Family & Individual Support Services Manager in the maintenance and continual development of pre and post bereavement services for children, young people and their families. To keep communication open with the Family & Individual support services manager To support volunteers and supervise children and family placement volunteers. PRACTICE AREA To participate as a member of the multidisciplinary team in the delivery of specialist therapeutic intervention to individuals with life limited illnesses, bereaved children and young people, friends and carers. To attend multidisciplinary meetings, staff meetings and departmental development meetings, where necessary. To sensitively share relevant individual/family care information in support of the care of individuals and their families where necessary. To provide 1-2-1 or family counselling to people and their children during illness and in bereavement to maintain a client case load. To provide where necessary any regularity or legal information in the delivery of therapeutic services to children and young people. To undertake risk assessments on activities and premises in relation to supporting children and young people. To represent the Hospice at internal and external events, such as conferences, fund raising and awareness events and working parties. To monitor and evaluate services provided for children, young people and their families and provide statistical and relevant data to grant funders as per the terms of the awarded grant. EDUCATIONAL To participate in clinical audits, research activities and forums promoting the clinical work of the Family & Individual Support Services Team and children and family services. To support an environment where learning opportunities are actively encouraged supporting staff and promoting continual learning and reflective practice. To support Heads of Departments in the facilitation and delivery of ad-hoc reflective practice sessions to healthcare, nursing professionals and other hospice professionals from a children and family perspective. To participate in the Saint Francis Hospice education programme through preparation and delivery of higher education and the provision of short courses and study days. To provide education to students of different disciplines attending courses and seminars at the Saint Francis Hospice Education Centre. To participate in in-house education sessions, tutorial and supervision for trained and untrained staff and volunteers on a variety of child and young person developmental and bereavement issues, both formally and informally. To provide training outreach work in the community and internally on the issues of childhood development, children and bereavement, total pain, and attachment theory relating to childhood loss and trauma. To support the Family & Individual Support Services Manager in the recruitment and selection of children and family support volunteer and placement students. To promote awareness with staff and volunteers on mandatory safeguarding training for children, young people and vulnerable adults. PROFESSIONAL To work within given frameworks for good and best practice as defined by the Childrens Bereavement Network and other professional bodies and associations to which the organisation or individual may subscribe.To participate in external supervision if required. To adhere to the policies and conditions of service of Saint Francis Hospice relating to sickness and absence, conduct, Health and Safety, Data Protection and any others that are relevant. To take responsibility for own professional and personal development which will be monitored in supervision sessions through the hospice appraisal system. To keep up to date with the developments in the field of Psychotherapeutic and Psychosocial issues in Palliative Care. To have an understanding of the importance of multi-professional team-working and the ability to promote it within the organisation. To have an understanding and awareness of behaviours and interpersonal skills that are vital to effective team working and practice them at all times. To participate in Hospice professional development system and work towards achieving professional and personal objectives. OTHER REQUIREMENTS Some information received or supplied during the course of duty will be of a confidential nature confidentiality is not to be breached and is a disciplinary matter. To ensure that all data is managed within the requirements of the Data Protection Act. To report any accidents/incidents or potential hazards and to work in accordance with the Hospice's Health&Safety at work policy. ADDITIONAL REQUIREMENTS OF POSTHOLDER SENSITIVITY AND PROFESSIONALISM : As an employee of Saint Francis Hospice you should expect that it is likely that you will come into contact with individual diagnosed, their families and members of the public who are at the end of life or recently bereaved. All employees are expected to respond to people recounting and expressing their emotions about such events with sensitivity and understanding, and to know enough about the services that the Hospice provides to be able to signpost people who may benefit from our services to the relevant contacts. CONFIDENTIALITY: The post holder must maintain confidentiality, security and integrity of information relating to individual diagnosed, staff and other hospice matter during the course of duty. Any breach of Confidentiality may become a disciplinary issue. DATA PROTECTION: It is the responsibility of all staff to be aware of their obligations in respect of the Data Protection Act 1998. EQUAL OPPORTUNITIES: The hospice is committed to the development of positive policies to promote equal opportunity in employment and has a clear commitment to equal opportunities. All employees have a responsibility to ensure that they understand the standards expected and that they promote and adhere to the equal opportunity measures adopted by the hospice. HEALTH AND SAFETY: All staff must be familiar with section 2 of the Health & Safety Policy, Organisation of Health and Safety. This document sets out the responsibilities of all staff for health and safety, whether in a supervisory capacity or not. Policy section 3 (arrangements for Health and Safety) provides an overview of training for competence in Health and Safety matters. HOSPICE IDENTITY BADGES: Hospice ID badges must be worn at all times whilst on duty. SMOKING: The hospice acknowledges its responsibility to provide a safe, smoke free environment, for its employees, service users and visitors. Smoking is therefore not permitted at any point whilst on duty, in accordance with the guidelines set down within the Hospice No Smoking Policy. REGISTRATION COMPLIANCE/CODE OF CONDUCT: All employees who are required to register with a professional body to enable them to practice within their profession are required to comply with their code of conduct and requirements of their professional registration. WORKING TIME REGULATIONS: The Working Time Regulations 1998 require that you should not work more than an average of 48 hours in each week. For example, in a 26-week period you should work no more than 1248 hours. Job description Job responsibilities JOB SUMMARY To provide specialist and qualified therapeutic intervention to and assessment of Ward and Community care recipients children and family members. MAIN DUTIES AND RESPONSIBILITIES To work with Community and ward care recipients to provide specialist therapeutic support and assessments for children and young people and supporting the family as a unit. Both pre and post bereavement. To support carers, relatives and significant others through direct and indirect methods. To be responsible for implementing a range of therapeutic interventions for individuals, carers, families, and groups, drawing upon different models, including 1-2-1 work, family work, groups and activities, such as music and art. To provide specialist therapeutic advice, guidance and consultation to other professionals, including schools and other associated organisations. Providing an understanding of the issues relating to children, young people and their families who are facing the death of a family member, and in respect of their bereavement processes. To participate in developing and delivering teaching, training and education in the specialist field of child development and bereavement, attachment and loss, family constructs, and understandings of life limiting illness from the perspective of the young person to the multidisciplinary staff teams and external agencies. To continue to develop own skills and knowledge through CPD by attendance at related teaching events, conferences etc. To attend hospice meetings as required. To undertake data entry onto approved IT systems of client information, taking full account of the need to balance the highest standards of confidentiality with the need for clear communication. To maintain the highest standards of record keeping including electronic data entry and recording, report writing in accordance with professional standards and current legislation. To maintain up to date knowledge of current legislation, national and local policies and issues in relation to both the specific client group and childhood bereavement. To ensure that an appropriate range of supportive information leaflets, referral agencies and other literature is available for individuals diagnosed individual diagnosed and families as required. To participate as a member of the Family & Individual Support Services team, attending team meetings and any other meetings as required. Any other appropriate tasks agreed with the Family & Individual Support Services Manager. To assist the Family & Individual Support Services Manager in the maintenance and continual development of pre and post bereavement services for children, young people and their families. To keep communication open with the Family & Individual support services manager To support volunteers and supervise children and family placement volunteers. PRACTICE AREA To participate as a member of the multidisciplinary team in the delivery of specialist therapeutic intervention to individuals with life limited illnesses, bereaved children and young people, friends and carers. To attend multidisciplinary meetings, staff meetings and departmental development meetings, where necessary. To sensitively share relevant individual/family care information in support of the care of individuals and their families where necessary. To provide 1-2-1 or family counselling to people and their children during illness and in bereavement to maintain a client case load. To provide where necessary any regularity or legal information in the delivery of therapeutic services to children and young people. To undertake risk assessments on activities and premises in relation to supporting children and young people. To represent the Hospice at internal and external events, such as conferences, fund raising and awareness events and working parties. To monitor and evaluate services provided for children, young people and their families and provide statistical and relevant data to grant funders as per the terms of the awarded grant. EDUCATIONAL To participate in clinical audits, research activities and forums promoting the clinical work of the Family & Individual Support Services Team and children and family services. To support an environment where learning opportunities are actively encouraged supporting staff and promoting continual learning and reflective practice. To support Heads of Departments in the facilitation and delivery of ad-hoc reflective practice sessions to healthcare, nursing professionals and other hospice professionals from a children and family perspective. To participate in the Saint Francis Hospice education programme through preparation and delivery of higher education and the provision of short courses and study days. To provide education to students of different disciplines attending courses and seminars at the Saint Francis Hospice Education Centre. To participate in in-house education sessions, tutorial and supervision for trained and untrained staff and volunteers on a variety of child and young person developmental and bereavement issues, both formally and informally. To provide training outreach work in the community and internally on the issues of childhood development, children and bereavement, total pain, and attachment theory relating to childhood loss and trauma. To support the Family & Individual Support Services Manager in the recruitment and selection of children and family support volunteer and placement students. To promote awareness with staff and volunteers on mandatory safeguarding training for children, young people and vulnerable adults. PROFESSIONAL To work within given frameworks for good and best practice as defined by the Childrens Bereavement Network and other professional bodies and associations to which the organisation or individual may subscribe.To participate in external supervision if required. To adhere to the policies and conditions of service of Saint Francis Hospice relating to sickness and absence, conduct, Health and Safety, Data Protection and any others that are relevant. To take responsibility for own professional and personal development which will be monitored in supervision sessions through the hospice appraisal system. To keep up to date with the developments in the field of Psychotherapeutic and Psychosocial issues in Palliative Care. To have an understanding of the importance of multi-professional team-working and the ability to promote it within the organisation. To have an understanding and awareness of behaviours and interpersonal skills that are vital to effective team working and practice them at all times. To participate in Hospice professional development system and work towards achieving professional and personal objectives. OTHER REQUIREMENTS Some information received or supplied during the course of duty will be of a confidential nature confidentiality is not to be breached and is a disciplinary matter. To ensure that all data is managed within the requirements of the Data Protection Act. To report any accidents/incidents or potential hazards and to work in accordance with the Hospice's Health&Safety at work policy. ADDITIONAL REQUIREMENTS OF POSTHOLDER SENSITIVITY AND PROFESSIONALISM : As an employee of Saint Francis Hospice you should expect that it is likely that you will come into contact with individual diagnosed, their families and members of the public who are at the end of life or recently bereaved. All employees are expected to respond to people recounting and expressing their emotions about such events with sensitivity and understanding, and to know enough about the services that the Hospice provides to be able to signpost people who may benefit from our services to the relevant contacts. CONFIDENTIALITY: The post holder must maintain confidentiality, security and integrity of information relating to individual diagnosed, staff and other hospice matter during the course of duty. Any breach of Confidentiality may become a disciplinary issue. DATA PROTECTION: It is the responsibility of all staff to be aware of their obligations in respect of the Data Protection Act 1998. EQUAL OPPORTUNITIES: The hospice is committed to the development of positive policies to promote equal opportunity in employment and has a clear commitment to equal opportunities. All employees have a responsibility to ensure that they understand the standards expected and that they promote and adhere to the equal opportunity measures adopted by the hospice. HEALTH AND SAFETY: All staff must be familiar with section 2 of the Health & Safety Policy, Organisation of Health and Safety. This document sets out the responsibilities of all staff for health and safety, whether in a supervisory capacity or not. Policy section 3 (arrangements for Health and Safety) provides an overview of training for competence in Health and Safety matters. HOSPICE IDENTITY BADGES: Hospice ID badges must be worn at all times whilst on duty. SMOKING: The hospice acknowledges its responsibility to provide a safe, smoke free environment, for its employees, service users and visitors. Smoking is therefore not permitted at any point whilst on duty, in accordance with the guidelines set down within the Hospice No Smoking Policy. REGISTRATION COMPLIANCE/CODE OF CONDUCT: All employees who are required to register with a professional body to enable them to practice within their profession are required to comply with their code of conduct and requirements of their professional registration. WORKING TIME REGULATIONS: The Working Time Regulations 1998 require that you should not work more than an average of 48 hours in each week. For example, in a 26-week period you should work no more than 1248 hours. Person Specification Experience Essential Has experience of team working. Has experience of working with multi-professional teams. Has experience of working with children, young people and families. Has experience of working therapeutically children and young people. Qualifications Essential Qualification and or relevant experience in working therapeutically with children e.g. qualification in Art Therapy, music, or drama therapy. Desirable Accredited to relevant profession i.e. BACP, BPS and ability to work within BACP Code of Conduct. Teaching or other relevant professional qualification. Other requirements Essential Ability to travel efficiently and effectively to various locations within the hospice catchment area. Skills,Abilities,Knowledge Essential Demonstrates ability to work autonomously as well as part of a team. Demonstrates effective communication skills with:children, young people, and families, adults and elderly people and colleagues. Excellent communication skills both written and verbal with the ability to communicate complex highly sensitive information to a variety of audiences Is able to promote and facilitate communication within the multidisciplinary team. Demonstrates ability to work innovatively with children and families Demonstrates insight into own stressors and coping mechanisms. Has understanding of childcare legislation inc. Child Protection Policies and Procedures. Has awareness of childhood bereavement issues. Desirable Demonstrates the ability to teach others. Is able to identify areas of practice for development. Demonstrating the Hospice Values – Supportive, Compassionate, Inclusive and Respectful, Professional, Always Learning Essential Supportive - The ability to listen to and value peoples experience and use them to give the personal support that is right for everyone. Compassionate - The ability to be kind and treat everyone we meet with care and compassion. The ability to be friendly and put people at the heart of our actions and words, supporting peoples choices and decisions, helping them to feel safe, secure, and valued. Inclusive and Respectful - The ability to be open and transparent and value each persons individuality. To be able to show respect for everyone and value diversity. To be mindful that our different experiences and knowledge make us stronger and together we achieve more. Professional - The ability to do your best, in providing the appropriatecare and expertise to those who need us and support us. Always Learning - The ability to be open and outward looking, always ready to adapt and change, looking for better ways of doing things, by learning from each other and from the ever-changing world around us. Person Specification Experience Essential Has experience of team working. Has experience of working with multi-professional teams. Has experience of working with children, young people and families. Has experience of working therapeutically children and young people. Qualifications Essential Qualification and or relevant experience in working therapeutically with children e.g. qualification in Art Therapy, music, or drama therapy. Desirable Accredited to relevant profession i.e. BACP, BPS and ability to work within BACP Code of Conduct. Teaching or other relevant professional qualification. Other requirements Essential Ability to travel efficiently and effectively to various locations within the hospice catchment area. Skills,Abilities,Knowledge Essential Demonstrates ability to work autonomously as well as part of a team. Demonstrates effective communication skills with:children, young people, and families, adults and elderly people and colleagues. Excellent communication skills both written and verbal with the ability to communicate complex highly sensitive information to a variety of audiences Is able to promote and facilitate communication within the multidisciplinary team. Demonstrates ability to work innovatively with children and families Demonstrates insight into own stressors and coping mechanisms. Has understanding of childcare legislation inc. Child Protection Policies and Procedures. Has awareness of childhood bereavement issues. Desirable Demonstrates the ability to teach others. Is able to identify areas of practice for development. Demonstrating the Hospice Values – Supportive, Compassionate, Inclusive and Respectful, Professional, Always Learning Essential Supportive - The ability to listen to and value peoples experience and use them to give the personal support that is right for everyone. Compassionate - The ability to be kind and treat everyone we meet with care and compassion. The ability to be friendly and put people at the heart of our actions and words, supporting peoples choices and decisions, helping them to feel safe, secure, and valued. Inclusive and Respectful - The ability to be open and transparent and value each persons individuality. To be able to show respect for everyone and value diversity. To be mindful that our different experiences and knowledge make us stronger and together we achieve more. Professional - The ability to do your best, in providing the appropriatecare and expertise to those who need us and support us. Always Learning - The ability to be open and outward looking, always ready to adapt and change, looking for better ways of doing things, by learning from each other and from the ever-changing world around us. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Saint Francis Hospice Address St. Francis Hospice Broxhill Road Havering-atte-bower Romford RM41QH Employer's website https://www.sfh.org.uk/ (Opens in a new tab)