A Vacancy at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust.
Are you interested in joining our Specialist Services Team as a valued team member?
If you are an amazing person who wants to make a difference in healthcare and peoples lives, then please keep reading. A fantastic new opportunity has arisen for an enthusiastic, caring and positive person who wants to join our team and work on projects that ensure Specialist Services perform to their full potential.
The Division of Specialist Services at Wrightington, Wigan and Leigh NHS Foundation Trust are looking for a Project Support Officer to support the management of projects through to completion which support services to achieve specific goals, enabling a smooth and resilient running of our services, and facilitate the health of our Wigan population.
The Project Support Officer will work with multiple clinical services, facilitating projects, supporting in varied activities pertaining to transformation, business development and performance.
The post is varied and offers exciting opportunities to focus on the improvement of clinical services.
This is a full time post (37.5 hours) working across Monday to Friday on a fixed term or secondment basis for 12 months.
Evidence of qualifications will be requested at interview and during the onboarding process.
Duties and Responsibilities
• Give project support on designated performance improvement projects.
• Monitor and report on project activities as required.
• Provide support in the drafting of reports, interpretation or data, and collating relevant information where necessary.
• Support implementation of projects, services and initiatives through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the Team.
• Support service improvement initiatives and contribute to proposals for service improvements, including delivering training to varied audiences to facilitate change, as required.
• Preparation of general presentation materials as appropriate such as posters, PowerPoint, Excel and Word documents.
• To support procurement activities as appropriate.
• Gather, analyse and interpret complex data to support production of detailed, concise reports and documents, suitable for formal presentation.
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Key results from the job holder
• Support Service Managers with delivery of milestones through proactive monitoring, ensuring any gaps, risks and issues are escalated in a timely manner.
• Ensure that change management is supported effectively by working with relevant stakeholders within directorates.
• Work with members of the team to develop and implement project data collection systems that will provide accurate and timely data.
• Take action to highlight performance information, specifically relating to non-compliance with programme standards and processes.
• Support the Specialist Services Transformation Management Office in the production of information and reports, ensuring content is accurate and in the correct format, taking initiative to follow up on any gaps in information with relevant leads from Services.
• The post-holder will develop their own knowledge and skills with the requirements of the post.
Planning and Organisational Duties
• Maintain accurate and up to date plans, pertaining to projects and team activities.
• Support the use of service improvement methodologies, in conjunction with clear and agreed project plans.
• Undertake auditing of projects, services and initiatives.
Communications and Key Working Relationships
• Maintain professional relationships with internal and external stakeholders.
• Deal with routine enquiries confidently and relay information and instructions concisely.
• Liaising with staff and key stakeholders to ensure all plans, actions and risks logs are kept up to date.
• Provide first point of contact for a range of project and business initiatives requiring excellent customer service communication skills.
• Develop excellent relationships across all clinical and corporate support teams within the trust, seeking co-operation and enabling effective co-ordination and delivery.
• Manage and communicate sensitive information in a secure manner.
• Attend a range of meetings with senior staff to present data or information gathered, take questions or find information to further strengthen plans.
This advert closes on Thursday 7 Nov 2024