Reception Team Member Job Description Reception Team Member London, Greater London, United Kingdom Full-time, Permanent Salary: £24,000 to £24,871 per Annum The Reception Team Member is a vital part of our Staycity Group's success. We are seeking a friendly, customer-focused individual with excellent communication skills to join our team in London, Greater London, United Kingdom. As a Reception Team Member, you will be responsible for: Greeting guests and checking them in and out of the hotel Answering phone calls and responding to emails Assisting guests with any queries or requests they may have Maintaining a clean and tidy reception area Processing payments and handling cash Working with other departments to ensure guest satisfaction The ideal candidate will have: Previous experience in a similar role in the Catering & Hospitality industry Excellent communication and customer service skills The ability to work well under pressure Strong attention to detail A positive and friendly attitude In addition to a competitive salary, we offer: Opportunities for career advancement Training and development programs Employee discounts on hotel stays A friendly and supportive work environment If you are passionate about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you. Please apply with your CV and a covering letter.