Arriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys. With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day. We have strong roots dating back to 1938, an ambitious growth agenda, and a continuously developing relationship with our new shareholder I Squared Capital who acquired Arriva in May 2024. We have a fantastic opportunity to join our Workday Support Team as Workday Senior Functional Partner - HCM operating within the Arriva Corporate Centre. This role is responsible for the delivery and continuous improvement of Human Capital Management (HCM) processes and implementation of updates and changes to configuration, security, and business processes in Workday. This role will serve as architects or strategists overseeing tasks completed by more junior analysts, whilst focusing on research, architecting solutions, and advising functional business leaders. This role adds value to HCM business end users through ensuring efficient processes whilst we adopt, and not adapt, out of the box functionality where possible. The role can be based with colleagues in either our London or Sunderland office, a minimum of 2 days per week with the rest focusing on where you can best deliver, whilst still allowing for the required work life balance. The role operates Monday to Friday, 35 hours per week with 1 hour lunch per day. Key responsibilities of the role include: Act as SME in Workday HCM, core compensation and onboarding, responsible for the maintenance, change requests and upgrades across these areas. Support other functional specialists to deliver the Workday support teams solution for HCM, building relationships with key stakeholders to agree a continuous improvement for the way in which core HR transactions and processes are delivered. Develop the roadmap for the adoption of HCM and any future enhancements. Support the BUs as a critical enabler to maximise automation opportunities and reduce off system processes. Own the communications for the HCM and Recruitment Workstreams, seeking feedback from end users across the business and using the relevant communication channels as appropriate. Host and facilitate workshops and demonstrations virtually and in-person to help stakeholders understand what good looks like. Support other Functional Specialists, building relationships to partner with key stakeholders to agree continuous improvement for the way in which core HR transactions and processes are used within Workday. Utilise Workday Community and Workday Success Plans to understand best practice, market trends alongside remaining connected with Workday to ensure we bring the outside in at relevant opportunities. Responsible for assessing all change impacts in relation to reporting and analytics following the governance model in place to reduce risk and identify improvement. Working alongside other Functional Partners to configure and maintain reports that fall under the category of HCM. Responsible for configuring and maintaining any updates to HCM and Recruitment. Responsible for testing of any new functionality or upgrades/releases. Actively works and supports resolution of issues escalated; managing incidents, tracking ticket status and partnering with other support teams as necessary to resolve working to SLA’s. Support in maintaining training activities and materials, including user guides, FAQ, recorded demos, Sharepoint content, etc. What we'd like from you We’re looking for analytical candidates experienced and knowledgeable when it comes to core HR processes and interaction between HR and payroll/other external systems such as time recording and recruiting. Candidates must have experience with Workday System and either attained Workday Pro HCM or working towards this. We’re also looking for candidates with: Outstanding interpersonal and communication skills, able to communicate confidently across all levels of stakeholders. Experience working in a multi-national organisation, working with multi-business implementations. Experience of sales and divestitures and the impact on Workday. Experience aligning with areas of Workday product that involve the most innovation, configuration and consulting opportunities. A highly analytical and customer service driven mind-set. Passion for simplification and continuous improvement. Alignment to Arriva’s values: caring passionately, doing the right thing and making a difference. What we can offer you in addition to a competitive base salary: True hybrid working – focusing on where you can best deliver for your customers, whilst still allowing for the required work life balance. A generous pension plan. Life Assurance plus access to one of the UK’s largest networks of medical professionals (UK based colleagues). 25 days holidays and statutory bank holidays per year (pro rata for mid-year joiners), and opportunity to purchase additional holiday in eligible windows. Access to our Employee Assistance Programme (EAP). Access to discounts and cash back through ‘The Village’ – our Online Reward Gateway. Eyecare vouchers. The opportunity to join our Employee Experience Forum – a community of people leading activity and initiatives to enhance Wellbeing, Career Development and Communications within our community in the Corporate Centre. The opportunity to join a Global Arriva Inclusion Network (GAIN) group- a community of people who are passionate about equality, diversity and inclusion. Free Arriva bus travel for you and immediate family outside of London – T&C’s apply And a truly wonderful team to be joining Why work for us? Arriva is a people focused business. In every part of Arriva, our people deliver high standards of customer service and work together to demonstrate kindness, determination, and resilience. Our values were created by Arriva people. They guide our actions and the way we work, helping to reflect and shape our culture. They focus on caring, integrity and making the difference. Our people choose to work for us, and to stay with us, because we are a great place to work. At Arriva, we strive to create a culture where we can all be ourselves, where we belong, feel respected and our differences celebrated. We actively seek out and value difference. We want our business to reflect the wide range of communities in which we operate, so we can serve them even better. The closing date for applications is Friday 29th November 2024. Arriva Group reserve the right to close this vacancy early.