We are looking for an Account Manager to join our UK team, based in Scotland. This is a rare opportunity to become a critical member of a rapidly growing, well-funded start-up.
The Role
You’ll be managing the daily relationship with a portfolio of Deliveroo’s most successful partners & support our rapidly scaling business in the North of Scotland. You will use your expertise of the Deliveroo platform to grow these partners' sales whilst helping them to improve their daily operations and become more efficient as they work with customers and riders.
Use data to understand patterns in how these partners are performing and creating compelling insight into how and where they can improve will be important to your success in the role. You will report to the Regional Manager and work with the Scottish commercial team, as well as other functions such as Marketing and Operations.
You will:
* Maintain and grow relationships between Deliveroo and our top Scottish restaurant partners through strong communication both face-to-face and remotely.
* Drive restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential through Deliveroo.
* Negotiate contracts and terms of partnerships.
* Liaise with our rider operations teams to improve operations with your portfolio.
* Work with marketing teams to launch campaigns to accelerate restaurant and platform growth.
* Innovate, present & manage projects of growth initiatives in Scotland.
Requirements
* Experience in account management or a strategic partnerships role.
* Ability to manage data and create compelling insight that is clear and applicable.
* Effective relationship-building and communication skills.
* Experience working in a dynamic high-growth company.
Compensation
* We aim to pay every employee competitively for the role they are performing in their respective location.
* Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support.
* Up to 5% matched pension contributions.
Equity
* Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success.
Food
* Free Deliveroo Plus: free delivery and access to special offers.
* Team lunches from the best local restaurants.
Time away
* 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo.
* One day of paid leave per year to volunteer with a registered charity.
Health & Wellbeing
* Funded single cover healthcare on our core plan, with the option to add family members at own cost.
* On-site gym (HQ), discounted external gym membership.
* Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass.
* Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments.
* Life assurance.
Work Life
* Maternity, paternity and shared parental leave, eligible from day one of employment.
* Excellent kit to enable working from home and a parent-friendly working culture.
* Access to free mortgage advice.
* Cycle to Work Scheme or Season Ticket Loans, depending on how you wish to travel.
* Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content.
* Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions.
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