Forwarder
Platinum Recruitment is working in partnership with a transport business of whom have a fantastic service & are well known in the transport & logistics industry & are looking to recruit a Forwarder based in Birmingham, B37.
Why choose our client?
A large freight forwarder who are very well established & well known in the transport industry.
Evolving & always put there people first.
Package
£35,000
A full time & permanent role
Onsite parkingForwarder - What's involved?
My client is a freight Forwarder & supplies and combines freight services, information management and added value into integrated solutions. As part of the Group, my client supports the capacity to offer customers one partner to solve their supply chain challenges worldwide.
To ensure adherence to the CAA, TAPA & physical security regulations always.
Ensuring compliance to Health & Safety policies. That housekeeping guidelines are maintained
That HMRC, GDP and IATA regulations are adhered to.
The forwarder is part of the above department/ branch. To provide an excellent customer service experience for our customers including clearances, quotes, arranging shipment/deliveries, invoicing and all other functions as required.
Completion of end to end forwarding activities as the individual role requires
Follow strict and time sensitive SOP's/KPI's to ensure compliance
Work closely with internal and external customers
Focus on customer service
Use of Next Gen/MS office as requested
Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe
Month end department compliance
Customs Entries
Assist senior forwarders, Supervisor and line manager where required
Ensure all reports including internal and customer specific are completed within the deadline
Resolve queries from customers and suppliers
Ensure Best Practice models are adopted
Maintain clean desk policy
Work closely with the Operations manager for Internal and external rates reviews.
Remain in contact with customers and suppliers to maintain relationships
To take part in customer reviews when required to build up visibility and relationships with customers.
Assist sales and management with customer development
Cost control
Operate within companies QA system
Any other tasks as directed by their Supervisor or line managerIf you're ready to make a lasting impact in a company that values creativity, quality, and a great service we would love to hear from you - apply today!
Consultant: Lisa
Job Number: (phone number removed) / INDCOMMERCIAL
Job Role: Forwarder
Location: Birmingham, B37
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy