Dakota Hotels are coming to Newcastle city centre in early 2025 and we are seeking a reliable and hard-working individual to join our Housekeeping Team in the role of Linen Porter. The start date for this role is the 3rd March 2025, with interviews taking place from January 2025. CONTRACT AND PAY RATE Earnings are £12.50 per hour, paid weekly. We have two permanent contracts on offer: 35 hours over 5 days 14 hours over 2 days (predominently weekends) Both roles will involve working weekends. PRIMARY ROLE RESPONSIBILITIES Count in linen deliveries and manage linen stock by counting all linen to be sent away for laundering and inhouse stock. Strip beds and remove all used linens and towels from guest bedrooms ahead of the Room Att en dant/Housekeeper servicing the room. As relief cover, you will be required to carry out the tasks of a Room Att en dant /Housekeeper on occasion. This requires you to thoroughly deep clean guest bedrooms and ensuite bathrooms, make beds, and detail to provide guests with an immaculately clean and welcoming space. Carry out more heavy duty tasks within the department such as mattress turning, and setting up z-beds and cots. Action notes on guest preferences and requests to personalize guest stays e.g. provide firm pillows. Follow health and safety procedures closely at all times such as those pertaining to the handling of waste and manual handling. Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers. BENEFITS In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include: 40 per cent off stays at any Dakota 25 per cent off drinks and dining at any Dakota Access to our Employee Assistance Program which includes - free private mental health support and counselling sessions - video GP consultations and private prescription services - access to daily rewards to be cashed out for shopping vouchers Access to discounted gift card platform Support from our inhouse Mental Health Champions Additional holiday day on the first anniversary of your employment. Family-friendly flexible working options Meals on duty and uniforming £200 bonus to recommend a friend to join our team £10 bonus every time you are mentioned on Trip Advisor Free bi-annual eye testing for users of display screen equipment Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety Access to a suite of external, certified resources via our Learning Management System Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan. Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships. Full terms on our benefits can be found in our Handbook. ABOUT DAKOTA HOTELS Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline. Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA employees. As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent. Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle Dakota Hotels are coming to Newcastle city centre in early 2025. Ideally situated by the Gateshead Millennium Bridge on the quayside, our hotel will boast 118 bedrooms including stunning 33 suites. Dakota Newcastle will host our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60. APPLICANT REQUIREMENTS The successful applicant will have/be: A minimum of one years working experience in a cleaning or labouring role is strongly preferred. Someone with an eye for detail and who likes to work alone. A reliable and dependable individual. Able to be physically active and be standing for the entirety of your shift. Be able to be physically active in your role, standing for much of your shift and working at pace. An enthusiastic individual who will promote our culture of positivity. Be task oriented with a great pride for the work they do and attention to detail. Flexible with shift patterns and available around the needs of our business. Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team. APPLY Please send us your up to date CV. Visit our Careers page to learn about current opportunities and find your DreamRolesAtDakota – we’d love to hear from you For more information on our luxury hotel, please visit our: Website Dakota Hotels Instagram