Salary: £26,000 - £30,000
Hours: Monday to Friday, 8am - 4.30pm or 9am - 5pm
Location: Office-based Wallingford
Are you highly organised, great at problem-solving, and a pro at keeping things running smoothly? Do you thrive in a busy environment where no two days are the same? If so, we have the perfect role for you.
Global CTS is looking for a Maintenance Coordinator to join a lively and friendly team in Wallingford. In this role, you will be responsible for managing maintenance contracts, scheduling jobs, and ensuring everything runs like clockwork.
Responsibilities
* Manage and maintain new and existing customer maintenance contracts
* Schedule maintenance jobs efficiently and accurately
* Create and issue work orders to subcontractors
* Follow up paperwork with engineers and subcontractors
* Issue customer paperwork and ensure records are up to date
* Set up remedial quotations and follow up on outstanding quotes
* Handle invoicing, including recurring maintenance invoices
* Manage contract renewals and ensure deadlines are met
* Be the first point of contact for complaints and queries, ensuring a high level of customer satisfaction
* Communicate any issues internally with relevant staff and ensure they are resolved in a timely manner
Skills and Experience
* Strong communication skills with confidence on the phone
* Highly organised with excellent time management
* Process-driven with a keen eye for detail
* Ability to work under pressure and meet deadlines
* Experience in contract renewals is an advantage but not essential
Why Join This Team
* Be part of a fun and supportive working environment
* Work for a growing company with great career opportunities
* Enjoy a varied and rewarding role where you can make a real difference
If you are ready for a new challenge and want to be part of a fantastic team, apply today.
Global CTS Limited
No terminology used in this job description is intended to discriminate against a person’s age, race, religion, gender, marital status, colour, disability or sexual orientation. Each candidate is only assessed on their merits, qualifications and abilities to perform the duties of the job described above. In submitting your CV to Global CTS Ltd via email, social media, our website (general submission or vacancy application) or to a Global CTS vacancy via a jobs board you imply consent for Global CTS to process your personal data for the purposes of considering your suitability for vacancies and provision of work-finding services. We will never pass on your CV/details without receiving prior permission from yourself