Midlands Partnership University NHS Foundation Trust
About
Midlands Partnership University NHS Foundation Trust provides physical and mental health care, learning disability and adult social care services across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. In addition, we provide services on a wider regional and national basis including perinatal, eating disorder and forensic services. We deliver out-of-area sexual health services, and our Inclusion service offers psychological and drug & alcohol services, in the community, and in prisons, and has contracts across the country.
As an organisation we serve a population of 1.5 million and currently employ around 9000 members of staff.
We have a wide range of exciting opportunities for people looking to work in a truly integrated NHS organisation. By joining MPFT you will become part of a team who are empowered and supported to deliver care in a way which is consistent with our values:
* Putting people at the heart of what we do
* Empowering people to improve care and wellbeing
* Delivering better health, better care in partnership
Contact
Key details
Location:
Site: Haywood Hospital / Cheadle Hospital
Address: High Lane
Town: Stoke on Trent
Postcode: ST6 7AG
Major / Minor Region: Staffordshire
Contract type & working pattern:
Contract: Permanent
Hours: Full time - 37.5 hours per week (working over 5 days, covering weekends and bank holidays)
Salary:
Salary: £22,816 - £24,336 Band 3
Salary period: Yearly
Grade: (NHS AfC: Band 3)
Specialty:
Main area: Discharge Facilitator
Job Overview
The Complex Assessment team is responsible for assessing and tracking patients requiring a discharge to assess (D2A) bed based service within a timely manner in a non-acute setting. The post holder will be based within MPFT commissioned beds within a discharge to assess setting, working closely with the multi-disciplinary team and external agencies to ensure a robust assessment and a safe discharge.
Working for our organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:
* Supporting your career development and progression
* Excellent NHS Pension scheme
* Generous maternity, paternity and adoption leave
* Options for flexible working
* Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
* Extensive Health and Wellbeing support and resources
* If you work in our community teams, we pay for your time travelling between patients
* Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
* Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
* Salary sacrifice bikes up to £2k
* Free car parking at all trust sites
* Free flu vaccinations every year
* Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
Key Responsibilities
Detailed job description and main responsibilities
* To effectively track the patients journey from admission to discharge in a timely manner using in house IT system CDT
* To attend Multi-Disciplinary/ Best Interest meetings to track and update patient journeys which may involve some travelling across the D2A footprint to assist with the flow of patients through the service.
* Follow-up any outstanding professional actions identified in the Multi-Disciplinary Team meeting/ with the appropriate professional/services and establish timescale for completion ensuring CDT is kept accurate.
* Liaison with families and professionals including external agencies to provide timely updates and discharges including the booking of transport.
* Monitoring the progress of ongoing referrals and assessments escalating any issues to the Patient Flow Coordinator
* Reporting of planned discharges to internal teams to facilitate timely admissions and discharges from acute settings
* Develop and manage strong relationships with all partners and colleagues to support timely updates and flow through discharge to assess beds.
* To be able to work closely and at pace, assisting other members of the team to meet deadlines, sharing workload and providing cover for absences where necessary, attending meetings and updating CDT.
* Flexible approach demonstrating ability to respond positively to changes in allocation of work at short notice to set deadlines.
Systems and equipment
* Update and maintain accurate information within shared local health economy patient tracking systems.
* Ensures data and reporting information is presented in a timely manner as required by keeping CDT system updated, adding and discharging patients, uploading documents, ensuring data system is accurate for reporting needs.
* Use of Excel, Office and Teams
* Maintains confidentiality in line with MPFT policies and procedures
* Supports the recording of incidents, safeguarding via MPFT system
Decisions and judgements
* Able to work on your own initiative with supervision, prioritising workload to ensure effectiveness and efficiency in delivering objectives escalating delays and issues when needed.
Communication and relationships
* Adapting communication styles to suit audience with varying cognitive impairments, adhering to trust values using care and compassion when providing and receiving information with both colleagues and patients.
* Develop and maintain strong relationships with all partners and members of the clinical triage team to support discharge and admission avoidance as the service dictates using verbal and written skills.
* Manage relationships with and work alongside all partners associated with the Integrated Complex assessment team, the post holder will be expected to be professional and respectful working within the trust values.
* To assist with the induction of new staff and support with all training needs.
Physical demands of the job
* Occasional exposure to distressing or emotional circumstances.
* Frequent requirement for long periods of concentration, with frequent interruption.
* Work on a rota basis to meet service needs.
* Frequent use of a Telephone, VDU and keyboard.
* Frequent requirement for sitting for long periods of time.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Experience
Essential criteria
* Evidence of continuous development and acquisition of new skills and knowledge
* NVQ Level 3 in Health Care or able to demonstrate equivalent level of knowledge in current role.
* Experience of working within a hospital or community setting patient facing.
* Experience of working with clinical and non-clinical staff and relationship management.
* Experience of using computer based information systems in an office environment.
* Ability and experience of using IT systems including Microsoft Office and have accurate and competent keyboard skills
* Standard IT literate with evidenced experience of relevant IT systems/databases.
* Ability to work across the D2A footprint
* Flexible approach demonstrating ability to respond to changes in allocation of work at short notice to set deadlines
* Work as part of a team.
Desirable criteria
* Experience in healthcare and understanding of patient flow
* Have an understanding of Patient Flow and how this affects the Local Health Economy, both within a Hospital and Home setting.
* Understanding of local services that are provided as part of hospital admission and avoidance.
Knowledge
Essential criteria
* Have an understanding of Patient Flow and how this affects the Local Health Economy, both within a Hospital and Home setting.
Desirable criteria
* Understanding of local services that are provided as part of hospital admission and avoidance.
Documents
* Discharge Facilitator JD (, 125.1) PDF KB
* Discharge Facilitator Personal Specification (, 104.1) PDF KB
Further details / informal visits contact
Name: Katie Dirn
Job title: Service Lead D2A Flow
Email address: [email protected]
Telephone number: 01782 673703 #J-18808-Ljbffr