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Are you an experienced Customer Service or Project Manager? Are you looking to make a difference in people's lives? Or do you want to improve your work-life balance?
If so, join Woodley Trial Solutions as a Project Manager and make a real impact in the Clinical Trial industry by helping bring new medicines to market. Monday to Friday, just 37.5 hours a week, no weekends or evenings.
You'll manage key clients' trials, ensuring timelines and budgets are met with high levels of customer service. Coordinate across teams to keep clinical studies on track, liaise with purchasing, logistics, and the warehouse to ensure seamless operations. Your role is vital to our success, requiring efficiency, organisation, accuracy, and the ability to thrive in a busy environment.
What does a Project Manager do?
In this role, you'll oversee clinical trial equipment projects, including budget and stock management.
You'll be the first point of contact for all your clients' needs: providing support on clinical studies; preparing status reports; and delivering top-notch customer service from start to finish.
Maintaining customer relationships and ensuring resource availability is crucial, as is comprehensive documentation and tracking. You'll meet with team members to identify and resolve issues while enhancing sales and the customer experience through ongoing support.
Key Skills
* Experience in the CRO/pharmaceutical or healthcare industry is preferred, although not essential
* You must have excellent communication and organisational skills
* The ability to prioritise and multitask
* We help and support one another, so you must thrive in a team environment
* Problem-solving and diplomatic skills are essential
* Proficiency in Microsoft Office and other IT systems is a must. Woodley uses Salesforce and a purpose-built ERP system, on which you will be thoroughly trained
What is on offer?
* Flexible working hours and generous leave policies to help you maintain a healthy work-life balance
* Competitive salary and benefits, including retirement plans and performance bonuses
* Full training will be provided, so you can become an expert quickly!
* Support with your career growth, with clear advancement paths and professional development opportunities in a positive, inclusive work environment
* You can rely on long-term employment and stability, backed by the company's strong financial health
Additional benefits include:
* 22 days of annual leave (increasing to 25 after 5 years)
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