At Work Lyf Group, we have an exciting opportunity for a General Manager - Bar and Catering Manager for our client based in Stanley, Stoke-On-Trent. The role pays up to 30k per annum, 36 hours a week.
Role Overview:
As the Bar and Catering Manager, you will oversee the day-to-day operations of the bar and catering services, ensuring excellent service and high-quality food for all members and guests. You will also play a key role in driving sales through the footfall, while managing the marketing and bookings of the new function room. A core part of the role will be ensuring high levels of food quality, managing stock and till systems, and meeting performance targets and KPIs across all areas of responsibility.
Key Responsibilities:
Bar and Catering Management: Lead and manage the bar and catering teams to ensure smooth operations, maintaining exceptional standards of service and high levels of food quality.
Food Quality Control: Oversee the preparation, presentation, and delivery of food, ensuring all dishes are produced to the highest standards. Maintain consistency in food quality and presentation to meet customer expectations.
Revenue and Sales Growth: Drive sales through the increased footfall at the driving range by promoting food, beverages, and services, and meeting set sales targets and KPIs.
Function Room Marketing & Bookings: Manage and promote the new function room, driving bookings through targeted marketing efforts, such as digital promotions, social media, and direct outreach to potential clients.
Event Management: Organise and oversee events, functions, and golf days, ensuring that catering and bar services align with the event's needs and client expectations.
Meeting Targets & KPIs: Collaborate with senior management to set and track monthly and quarterly sales targets and KPIs for bar, catering, and event bookings.
Till Systems & Stock Control: Ensure smooth operations of till systems and accurate transaction processing. Manage stock control, including ordering, inventory tracking, and minimising waste, while ensuring product availability and cost efficiency.
Customer Service Excellence: Ensure exceptional service is provided to all members and guests, responding promptly to queries, concerns, and special requests with a professional, friendly approach.
Financial Management: Oversee budgets, control costs, ensure competitive pricing, and monitor the financial performance of the bar, catering, and events.
Health and Safety Compliance: Ensure all health, safety, and hygiene regulations are followed, creating a safe and compliant environment for both staff and guests.
Key Skills and Experience:
Proven experience in bar and catering management, ideally within a golf club, leisure venue, or similar hospitality setting.
Strong leadership and team management skills, with the ability to motivate, guide, and develop staff.
Proven ability to produce high levels of food quality, with a focus on consistency and presentation.
Experience with event management, including catering and bar services, and the ability to tailor services to meet client needs.
A strong understanding of sales, with a track record of driving revenue and meeting sales targets.
Knowledge and experience with till systems and stock control, including ordering, inventory management, and minimising waste.
Excellent communication and customer service skills, with a passion for creating a memorable guest experience.
Ability to manage budgets, control costs, and make data-driven decisions to improve profitability.
Highly organised with the ability to manage multiple tasks and meet deadlines effectively.
Knowledge of health, safety, and food hygiene regulations.
A passion for hospitality, food quality, and service excellence.
What We Offer:
A competitive salary, based on experience.
The opportunity to be part of a family-owned golf club and driving range with a supportive team.
The chance to shape and grow the newly launched function room and drive sales through our popular driving range.
Personal and professional development opportunities in a dynamic and goal-oriented environment.
A beautiful venue located in Staffordshire, offering career growth opportunities.
If you are passionate about producing high levels of food quality, leading a team to deliver outstanding service, and driving business growth through sales and marketing, we d love to hear from you!
If you have the skills and experience needed for this role, please apply with your full and up to date CV and if selected, a member of the team with call you!
TPBN1_UKTJ