About Us PDSA is a special organisation that provides expert veterinary care for people across the UK who otherwise would not be able to afford to treat their pets. What we do really matters Your wellbeing at work is critical and we work hard to provide a supportive and engaging environment. You will have access to all the expert advice and resources you need to set you up for success in your new role. About the Role From day one, we encourage you to take responsibility for providing a high standard of customer service and clinical care. You will provide assistance to the Veterinary Team in the examination and treatment of animals as well as educating clients in pet well-being and preventative care. We provide a uniquely supportive apprenticeship environment including; College place to study Level 2 Diploma in Veterinary Care Support with the College of Animal Welfare Support for 20% of your time to be off rota and dedicated to your apprenticeship studies Support of a Clinical Coach on site at the Pet Hospital Our aim is for you to develop the skills and competencies you need to choose the best career path for you at PDSA. This could range from developing your clinical skills as an experienced Vet Nurse to moving in to a leadership role. About You There are no formal academic entry requirements. However, you will need to be committed to the level of study required to gain this qualification and resilient in the face of any setbacks. To complete this apprenticeship within the anticipated timeframe you will need to be working for a minimum of 30 hours per week, if you are working less than 30 hours a week the length of your apprenticeship will be extended depending on your working hours. If you have a level 2 (or above) qualification in a similar subject you may not be able to undertake this apprenticeship, this is dependent on the qualification and is assessed on a case by case basis. About the benefits We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. In addition to being a great place to work, we offer a wide range of benefits, including: Full RCVS fees 25 days holiday (excluding Bank Holidays) with the option to buy and sell up to 5 days per year An additional Wellbeing Day to take whenever you like to help recharge your batteries Generous Auto-Enrolment pension and/or Contributory pension schemes available starting at an enhanced rate of 5% contributions up to 10% Life Assurance policy (4 x Annual Salary) Employee Assistance Program and Online Wellbeing Centre available 24/7 giving you the ability to speak with a professional in confidence about a range of issues Wide range of discounts for Retail, Holiday and similar organisations on our fetch platform To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds. If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process. We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.