JCB is a truly world class, family owned business. We are proud of our achievements and recognise that future growth and success is shaped by the ambition of the JCB team. If you are looking for a career with a business where people really count, look no further than JCB.
Overview of the role:
Telematics is at the forefront of the technological revolution currently sweeping our industry and making us smarter and more productive than ever before. JCB have developed a class leading telematics offering called LiveLink which is now fitted to over 400,000 machines globally. JCB are looking for someone to take a leading role in growing this exciting area of our business by identifying new and developing existing business.
This is a fantastic opportunity to take charge of empowering our dealers and customers to increase uptime, reduce admin, and make better decisions by using the data from their equipment.
As the LiveLink Business Development Manager, your primary focus will be to act as a voice of the customer and drive adoption of digital technologies within customer and dealer organisations. You will build excellent relationships with our dealers and some of the largest JCB customers in the world directly and act as their ambassador within JCB.
Your Responsibilities as a Business Development Manager:
1. Responsible for identifying customer needs and trends to enable strategy development & implementation to achieve adoption & revenue targets.
2. Development of training programmes to build increased capability in sales and distribution channels.
3. Develop excellent working relationships with some of JCB's largest customers globally.
4. Work closely with the JCB Sales Organisation in product strategy with regards to telematics & digitalisation.
5. Act as the voice of the customer to the LiveLink development teams in shaping the platform in the future.
6. Support the JCB Global Dealer Network to identify key product value propositions and use this to maximise customer LiveLink use, renewal rates, aftermarket revenue, and customer experience.
7. Establish key performance metrics for the success of the LiveLink platform.
8. Lead the marketing and support of the LiveLink platform, associated products and services across the customer base, dealer networks and JCB Sales Organisation.
9. Responsible for delivering commercial objectives across the LiveLink business.
About you:
Taking ownership of a product key to the future success of our business demands a highly focussed individual with strong leadership skills who can embody the restless drive to make our business something to be proud of.
You will need a good understanding of telematics, machine guidance, fleet management, and/or IoT (Internet of Things) technologies and their applications in agriculture, construction and industrial settings.
You will have experience in developing and leading sales & marketing strategies via a dealer distribution network and enjoy communicating with customers and dealers alike.
Cooperating with other departments across our business you will be an excellent communicator able to make technical information understandable while promoting telematics as a defining factor in the future of our business. You will also need to be a good listener, able to understand the needs and concerns of our customers and make them a central concern in future product development.
Rewards you deserve:
This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.
JCB: Building a Brighter Future
We value diversity and welcome applications from candidates from all backgrounds.
We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our recruitment team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.
Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
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