We are Teqconnect, a dynamic company seeking an experienced IT Infrastructure Support Specialist to join our team. As a key member of our support team, you will play a critical role in providing technical assistance, managing ERP systems, and maintaining IT infrastructure.
Key Responsibilities
* Service Desk Support: Resolve hardware, software, and network issues efficiently, ensuring timely resolution and adherence to service level agreements (SLAs).
* ERP Support: Maintain and troubleshoot ERP systems, manage user access, and collaborate on updates to ensure seamless operations.
* Systems Administration: Manage servers, desktops, and system software; monitor performance, ensure security, and implement best practices for efficient system management.
* Network Administration: Support network infrastructure, troubleshoot connectivity issues, and implement security protocols to safeguard our digital assets.
We require strong analytical and problem-solving skills, proficiency in Microsoft 365, and experience working with Windows environments. Knowledge of VMware is a plus. If you have a background in manufacturing, food production, or wholesale, this role could be an excellent fit for you.
A competitive salary range for this position is $65,000 - $90,000 per annum, depending on your qualifications and experience. A valid driving license and access to a vehicle are also required for regular site visits. If you're passionate about technology and possess the necessary skills, we'd love to hear from you!