Learning and Development officer
Hackney
£29/hr
Start date: ASAP
Full time: Mon - Fri - 36/hrs a week
Hatched Recruitment is working closely with the local authorities and we are looking for a Learning and development officer in the Hackney area.
The Learning and Development Team is part of the Benefits and Homelessness Prevention Service. The service is high-performing and is committed to helping residents and the challenges they face while supporting staff to perform to the high standards of the service.
The London Borough of Hackney has one of the highest Housing Benefit caseloads in London and receives an average of nearly 4,000 homelessness approaches a year. To meet these demands, the service has been innovative, agile, and constantly improving in its aim to be a leader in this field.
Responsibilities of the role
We are looking for an exceptional Learning and Development Officer. You will spend most of your time delivering training in person and designing courses to meet the needs of Benefits and Housing Needs, Customer Services and Revenues teams.
You will work as part of a team and will be responsible for devising and creating training programmes, includes a mixture of system, legislative, policy, process, and interpersonal skills.
You will manage and agree on priorities, being proactive in your approach to meet demands and able to work under pressure.
You will be proactive and highly organised in the delivery of traini...