Locations: Newmilns
Job Type: Full-time, Permanent
Salary Scale: £39,041.60 per annum
Assistant Residential Manager
Location: Residential House
Line managed by: Residential Manager
Hours Per Week: 40
Job Purpose and Expectations
The Assistant Residential Manager will support the Residential Managers in the efficient running of the residential home. You will largely be responsible for assisting the Residential Manager in the operational management of the house as well as providing excellent care to the children and young people. The Assistant Manager will have responsibility for managing a team of staff; therefore, you must be experienced in motivating and providing support to colleagues when necessary. You would also be required to highlight training needs, organize and oversee the completion of training plans, supervision, rota management, and have an excellent understanding of national care standards. The Assistant Manager will have the ability to set, monitor, and meet key performance indicators which are essential to this role. You must have significant experience and be confident in providing exceptional care and support to enhance the residential experiences of vulnerable young people. You will be able to demonstrate a sound value base and have a relevant qualification such as SVQ Level 4, Registered Managers award or equivalent.
The Assistant Manager will be directly accountable to the Manager, to support the role of the Manager and deputize in their absence, taking responsibility for the management of the service, including the staff team, practice, budget, resources, and the welfare of children and young people. The Assistant Manager will participate in an on-call rota to ensure effective management across services on a 24/7 basis.
Share responsibility for ensuring that all practices are developed and performed within the organizational policies and procedures and the legislative framework pertaining to children and young people. Safeguarding children and vulnerable people is a priority for all employees.
Spark of Genius provides a home for children, not a children’s home. Our primary aim is to create an environment of constant warmth, predictability, and responsiveness to need, with the opportunity for children to experience new models of adult/child and peer group relationships. It is our belief that, in these new relationships, children can experience conflict with positive rather than negative resolutions.
However, the nature of residential work is varied and, in many instances, unpredictable. All Managers are therefore expected to work in a flexible way and tasks that have not been covered in the job description have to be undertaken.
Main Duties
* Assist the Manager with devising and monitoring systems to ensure that the staff team carries out all duties and responsibilities as prescribed within their job descriptions, relevant occupational standards, National Care Standards, and policies and procedures.
* Highlight training needs, organize and oversee the completion of training plans, supervision, and rota management.
* Work flexibly, including weekends and evenings as needed.
* Attend meetings, staff meetings, supervision, annual appraisals, training, and young people’s reviews.
Whilst the Manager guides the work of the Assistant Manager, there is an expectation that the post holder is able to deputize in the Manager’s absence. At all times, the Assistant Manager is expected to conduct themselves professionally and adhere to Spark of Genius Policies and Procedures, and to achieve this they will successfully complete induction and ongoing training.
Key Duties and Responsibilities
* Support the development of a style of leadership and organizational culture to ensure open and participatory management and practice, promoting the well-being of individuals and a positive image of residential care.
* Participate to establish an enabling culture and effectively manage a provision which enables children and young people to achieve optimal outcomes in a safe and secure environment.
* Implement practices which foster positive working relationships and productive networks with all stakeholders and local communities.
* Assist with the selection, recruitment, and retention of staff to ensure a safe, nurturing, and positive environment.
* Support HR-related matters including investigation and disciplinary matters where required.
* Have responsibility for development and motivation of teams, individuals, and self to enhance performance, whilst ensuring all staff are fully aware of their role.
* Ensure staff team are supported and supervised on a 24/7 basis which should include observation of practice across shifts.
* Contribute to the management and monitoring of budgets to achieve efficient and effective use of resources and delivery of a high-quality service.
* Contribute to the strategic direction and development of the service, consulting and working with others to produce proposals and plans as required.
* Develop, implement, and monitor systems which ensure standards are achieved to maximize a high quality of care in an environment that affords protection and appropriate control.
* Undertake such other tasks deemed appropriate to the post and the remit and development of the service.
Person Specification – Assistant Manager
Essential Criteria
* SVQ 3 and/or SVQ 4/SQF 9 in Children and Young People and HNC in Social Care/Academic equivalent.
* Working towards SVQ 4 or SQF Level 9 Children and Young People, and/or a practice qualification in the Management Category or equivalent that meets SSSC requirement with no more than 6 months to complete.
* SQF Level 9 Children and Young People, and/or a practice qualification in the Management Category.
* Professional Care qualification (BA Hons Social Work or equivalent) or working towards.
* Appropriate registration with the SSSC or any other relevant regulatory bodies.
Skills and Experience
* A minimum of 2 years experience as Senior Practitioner or a minimum of 3/4 years experience in a supervisory role and experience in a related field.
* Experience of working within services of relevant client group.
* Supervisory experience.
* Good communication skills.
* Good IT Skills.
* Experience of working with statutory and voluntary agencies including contracting.
* Experience of working in other settings.
* Experience of development of systems and procedures.
* Experience of direct work with families.
* Passion to develop further services for children/young people.
* Tolerance, patience, sensitivity, warmth, understanding, humour, flexibility, and honesty.
Knowledge
* Wide knowledge of the behaviours displayed by children and young people and an understanding of a myriad of intervention strategies.
* Working knowledge of legislation in relation to child care including National Care Standards, Children (Scotland) Act 1989, GIRFEC.
* Knowledge of the Policy and Procedures in relation to residential child care.
* An understanding of the process of child development.
* Understanding the principles of safeguarding and child protection.
* Knowledge and understanding of the principles of teamwork.
Ability
* To apply systems and processes within residential homes that are compliant with the national care standards.
* To develop and maintain effective team working practices across the staff group.
* To convey to the staff the knowledge and skill required in applying a variety of intervention strategies.
* To communicate with outside agencies, children, and their families.
* Promote the health, safety, and well-being of children, young people, and staff.
* The ability to organize and manage the planning and implementation of new developments within time constraints.
Other Requirements
* A willingness to participate in all in-house training whether mandatory, development, or identified training (Mandatory is working towards an SVQ 4 in Children and Young People).
* Ability to work shifts including evenings and weekends.
* Full UK driving licence.
* Appropriate Registration with the SSSC must be completed within 6 months of starting in the post if you are not already registered.
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