Job summary The High Cost Drugs Coordinator will form an integral part of the multidisciplinary team approach in caring for patients diagnosed with severe chronic inflammatory dermatological diseases. They will provide support to the Dermatology Consultant/Nursing team regarding the initial supply and on-going maintenance for the cohort of all patients receiving treatment of drugs charged directly to commissioners, including Biologic drugs and patients attending the Medical Day Unit for infusions. The High Cost Drugs Coordinator will work in close unison with the Nurse Consultant/Lead inflammatory CNS/Clinical Nurse Specialists to ensure the coordination and management of patients at all points of their treatment but in particular will act as a point of contact for patients. The post holder will work independently within the remit of the role while following the high cost drugs pathways/guidelines under the supervision of the Nurse Consultant/Clinical Nurse Specialists. Main duties of the job To work with Consultants and Nurse Specialists across Dermatology and the Pharmacy team to provide administrative support to the high cost drugs processes. To facilitate the early transfer of patients to biosimilar medicines To check timing and process follow-up appointments, including ensuring blood tests are up to date. To monitor patients through the patient pathway to ensure that care is provided in an efficient and timely fashion and in accordance with treatment guidelines. To ensure that applications to Commissioners are made at agreed intervals in a patient's treatment to ensure ongoing approval of funding of supply of medication. To establish and maintain systems and processes to monitor and report on the delivery of this growing service. To respond to telephone and face to face enquiries from patients, Trust staff, Homecare Companies and Commissioners. To redirect and prioritise queries as appropriate, ensuring both efficiency and effectiveness of service delivery. To work with suppliers to resolve any patient-specific queries or process issues. To ensure repeat prescription requests are processed effectively. To establish and maintain databases of patients receiving drugs recharged to Commissioners to enable effective on-going monitoring of patients as well as enabling both clinical and managerial audit. To ensure correspondence with GPs and other medical professionals, both within and outside the Trust, is up-to-date. About us The Trust has defined its culture as one that is patient centred and which puts safety first and where all staff members take responsibility, are valued and value each other. To support this, our five values are that we are all: Caring - we design and deliver care around each individual patient's needs and wants. Safe - we make the safety of patients and staff our prime concern (safety comes first). Responsible - all staff take responsibility for the hospital, its services and reputation. Inspiring - we always strive to empower each other to develop and deliver improvements to benefit our patients. Value each other - we all value each other's contribution. Our training, policies, procedures, and practices are all intended to support behaviours in line with our values and all staff are expected to uphold these by Living Our Values Every day. Date posted 31 October 2024 Pay scheme Agenda for change Band Band 4 Salary £31,081 to £33,665 a year p.a Inclusive of Outer London HCAS Contract Permanent Working pattern Full-time Reference number 396-NN-39151731-A&C-Y Job locations Kingston Hospital NHS Foundation Trust Galsworthy Road Kingston upon Thames KT2 7QB Job description Job responsibilities Please see the attached supporting document/s which contains more information about the role in the job description and person specification Job description Job responsibilities Please see the attached supporting document/s which contains more information about the role in the job description and person specification Person Specification Qualifications Essential National Vocational Qualification - Level 3 Desirable EDCL NVQ in Business Administration Degree level higher education Experience Essential Previous experience in the NHS or a healthcare setting Ability to communicate with a multidiscipinary team Capable of working individually and proactively to achieve department targets Maintaining a patient database Desirable Experience with high cost drug processes and form submitting on Bluteq Skills Essential Good organisational skills and ability to multi-task Excellent written and verbal communication skills Able to demonstrate initiative and work autonomously Able to work as part of a team Able to work under pressure Able to prioritise Proficient user in MS Offive software systems (spreadsheet and databases inc. Excel) Flexible and adaptable Able to prioritise and work to tight deadlines Demonstrate commitment to continuous self-development Desirable Experience using systems such as CRS and Bluteq Good analytical and numeracy skills Knowledge Essential Understanding of medical terminology Office systems and practice MS Word Access abd Excel Databases Desirable Clinical knowledge in pharmacy or another specialty that provides high cost drugs Understanding of NICE Person Specification Qualifications Essential National Vocational Qualification - Level 3 Desirable EDCL NVQ in Business Administration Degree level higher education Experience Essential Previous experience in the NHS or a healthcare setting Ability to communicate with a multidiscipinary team Capable of working individually and proactively to achieve department targets Maintaining a patient database Desirable Experience with high cost drug processes and form submitting on Bluteq Skills Essential Good organisational skills and ability to multi-task Excellent written and verbal communication skills Able to demonstrate initiative and work autonomously Able to work as part of a team Able to work under pressure Able to prioritise Proficient user in MS Offive software systems (spreadsheet and databases inc. Excel) Flexible and adaptable Able to prioritise and work to tight deadlines Demonstrate commitment to continuous self-development Desirable Experience using systems such as CRS and Bluteq Good analytical and numeracy skills Knowledge Essential Understanding of medical terminology Office systems and practice MS Word Access abd Excel Databases Desirable Clinical knowledge in pharmacy or another specialty that provides high cost drugs Understanding of NICE Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Kingston Hospital NHS Foundation Trust Address Kingston Hospital NHS Foundation Trust Galsworthy Road Kingston upon Thames KT2 7QB Employer's website https://kingstonhospital.nhs.uk/work-for-us/ (Opens in a new tab)