Job Description – Duty Manager About DUSA Dundee University Students’ Association (DUSA) is a charity with over 18,000 members. Our vision is of a kinder, greener, and more diverse global student community creating a lasting impact for generations to come. We are the most successful Students’ Association in Scotland and one of the top five within the UK. We create welcoming, safe, and valued physical and virtual spaces for students to come together and socialise. We encourage students to learn, volunteer, work and join clubs and societies. They can also access advice, guidance, and support from our team. The city of Dundee is prospering, currently undergoing £1billion regeneration. We aim to mirror that progress and fulfil our ambitious plans to become a kinder, greener, and better-connected place for all students at the University of Dundee. The University of Dundee is one of the UK’s leading universities – internationally recognised for science, medicine, and engineering, amongst many other disciplines. Conveniently located on the banks of the River Tay, the city campus is located in the heart of Dundee, a friendly and affordable city with a rich heritage in design and technology. We currently employ around two hundred staff across our organisation and operate facilities, hospitality, entertainment, and support services 7 days a week. Purpose The Duty Manager gives you the opportunity to be part of one of the most exciting and diverse working experiences in Dundee right now, working across multiple sites in a wide range of venues. This role gives an opportunity to help develop the right candidate’s leadership abilities and commercial acumen all while being surrounded by a supportive team with regular performance reviews. DUSA prides itself, gives scope for bringing in new and fresh ideas, collaborating with the staff base and helping them turn their ideas into reality, creating a sense of ownership and pride amongst the staff base. The Role Managing service standards and staff development, monitoring development needs, and required training. Helping your line manager to monitor and control the profit and loss, grow the business, and develop the team. Organise and adjust staff Rota’s and schedules in accordance with available resources and working time regulations and submit payroll information to the finance department. Control stock levels and take part in ordering & delivery processes. Implement improvements for products and service. Maintain regular communication with staff and management through meetings and discussions. Stay current with relevant legislation regarding service of alcohol and licensing. To undertake an operational role in all areas of the department, be visible and accessible to customers and staff. To have a good interest and knowledge of the overall bar's operation including cocktail mixology, coffee barista standards and drinks presentation. To be involved in team ideas for promotions, menus, and new products within the department. The Person Commercially minded Ambitious Experienced Supervisor looking develop and/or Current Duty Manager Management and training/experience Excellent motivator with ability to lead a team Strong work ethic Solution focused thinking/ problem solving ability Experience working in a fast-paced environment. Qualifications/Knowledge/Experience Knowledge of drinks and cocktail market, mixology skills desirable Barista coffee experience Minimum of 1 year within supervisory role. Good IT skills and familiar with EPOS systems Hours of Work The post is full-time, 40 hours per week with the hours worked each week varied in line with organisational requirements. Salary The role is renumerated at £27,456.00 per annum and is a Grade 3 role. No additional payments or allowances and no contractual entitlement to overtime. DUSA operates a TOIL policy, and any additional hours would be managed under this policy.